[Archivesspace_Users_Group] issue adding new subject and agent records

Blake Carver blake.carver at lyrasis.org
Tue Mar 14 16:21:29 EDT 2023

Could be an indexer issue.

Check the logs for ERROR or FATAL, there should be something there.

It might also help to reset the loglevels to debug

AppConfig[:backend_log_level]  = "debug"
AppConfig[:frontend_log_level] = "debug"
AppConfig[:indexer_log_level]  = "debug"
AppConfig[:pui_log_level]      = "debug"

Also could help to slow the indexer down, choose a low-ish number:

AppConfig[:indexer_records_per_thread]     = 5
AppConfig[:pui_indexer_records_per_thread] = 5

From: archivesspace_users_group-bounces at lyralists.lyrasis.org <archivesspace_users_group-bounces at lyralists.lyrasis.org> on behalf of Anthony Morgano <anthony.morgano at mam.org>
Sent: Tuesday, March 14, 2023 4:16 PM
To: archivesspace_users_group at lyralists.lyrasis.org <archivesspace_users_group at lyralists.lyrasis.org>
Subject: [Archivesspace_Users_Group] issue adding new subject and agent records

Hello, all!

I run the library and archives for the Milwaukee Art Museum and we recently started putting our collections onto ArchivesSpace. We've run into a problem as of yesterday: we are no longer able to add new subjects or agents. When anyone (including admins) try to either upload an agent from LCNAF/LCSH or create a new subject or agent record, it appears as if the request was completed, but the new subject/agent is not listed with the rest of the records and cannot be added to any resources. We've also noticed that if we try to manually add the subject/agent, we're usually met with an error message making it appear as if the subject/agent already exists. We can even click to view the conflicting record, which leads to an actual record that appears to have been created, but is listed with the rest of the subjects/agents and cannot be added to any resources.

One processor was able to add subjects and agents as of Thursday afternoon, but not as of yesterday.

Thank you so much for your help!


Anthony Morgano
Milwaukee Art Museum–Research Center
700 North Art Museum Drive
Milwaukee, WI 53202

T: 414.224.3819
anthony.morgano at mam.org
Pronouns: he/him/his

700 N. Art Museum Drive, Milwaukee, WI 53202

Native America: In Translation

See the work of 10 artists considering Indigenous histories, cultures, and representation through a contemporary lens. Plan your visit at mam.org/native-america<https://mam.org/exhibitions/native-america/>.
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