[Archivesspace_Users_Group] issue adding new subject and agent records

Amy Braitsch amy.braitsch at bc.edu
Tue Mar 14 16:25:48 EDT 2023

Based on the timing, it could also be the daylight savings time problem
Blake reported about on Monday.

It's that time of year again! If ArchivesSpace isn't working for you today,
> check the logs... If you see
> DatabaseError: Java::JavaSql::SQLException: HOUR_OF_DAY: 1 -> 2
> Try this and restart, that'll probably do the trick.
> UPDATE user set user_mtime = NOW(), system_mtime=NOW();

Good luck!

Amy Braitsch (pronouns: she/her/hers)
Head of Archives, Burns Library, Boston College, amy.braitsch at bc.edu

*Boston College’s campus sprawls across places now known as Chestnut Hill,
Newton, and Brighton in a space that was called Shawmut by its original
inhabitants from the Massachusett Tribe and their neighbors from Wampanoag
and Nipmuc Nations.*

On Tue, Mar 14, 2023 at 4:21 PM Blake Carver <blake.carver at lyrasis.org>

> Could be an indexer issue.
> Check the logs for ERROR or FATAL, there should be something there.
> It might also help to reset the loglevels to debug
> AppConfig[:backend_log_level]  = "debug"
> AppConfig[:frontend_log_level] = "debug"
> AppConfig[:indexer_log_level]  = "debug"
> AppConfig[:pui_log_level]      = "debug"
> Also could help to slow the indexer down, choose a low-ish number:
> AppConfig[:indexer_records_per_thread]     = 5
> AppConfig[:pui_indexer_records_per_thread] = 5
> ------------------------------
> *From:* archivesspace_users_group-bounces at lyralists.lyrasis.org <
> archivesspace_users_group-bounces at lyralists.lyrasis.org> on behalf of
> Anthony Morgano <anthony.morgano at mam.org>
> *Sent:* Tuesday, March 14, 2023 4:16 PM
> *To:* archivesspace_users_group at lyralists.lyrasis.org <
> archivesspace_users_group at lyralists.lyrasis.org>
> *Subject:* [Archivesspace_Users_Group] issue adding new subject and agent
> records
> Hello, all!
> I run the library and archives for the Milwaukee Art Museum and we
> recently started putting our collections onto ArchivesSpace. We've run into
> a problem as of yesterday: we are no longer able to add new subjects or
> agents. When anyone (including admins) try to either upload an agent from
> LCNAF/LCSH or create a new subject or agent record, it appears as if the
> request was completed, but the new subject/agent is not listed with the
> rest of the records and cannot be added to any resources. We've also
> noticed that if we try to manually add the subject/agent, we're usually met
> with an error message making it appear as if the subject/agent already
> exists. We can even click to view the conflicting record, which leads to an
> actual record that appears to have been created, but is listed with the
> rest of the subjects/agents and cannot be added to any resources.
> One processor was able to add subjects and agents as of Thursday
> afternoon, but not as of yesterday.
> Thank you so much for your help!
> Cheers,
> *Anthony Morgano*
> *Librarian/Archivist*
> Milwaukee Art Museum–Research Center
> 700 North Art Museum Drive
> Milwaukee, WI 53202
> T: 414.224.3819
> anthony.morgano at mam.org
> Pronouns: he/him/his
> 700 N. Art Museum Drive, Milwaukee, WI 53202
> mam.org
> *Native America: In Translation*
> See the work of 10 artists considering Indigenous histories, cultures, and
> representation through a contemporary lens. Plan your visit at
> mam.org/native-america <https://mam.org/exhibitions/native-america/>.
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