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Could be an indexer issue. </div>
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Check the logs for ERROR or FATAL, there should be something there.</div>
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It might also help to reset the loglevels to debug</div>
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AppConfig[:backend_log_level] = "debug"
<div style="margin:0px" class="ContentPasted0">AppConfig[:frontend_log_level] = "debug"</div>
<div style="margin:0px" class="ContentPasted0">AppConfig[:indexer_log_level] = "debug"</div>
AppConfig[:pui_log_level] = "debug"<br class="ContentPasted0">
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Also could help to slow the indexer down, choose a low-ish number:</div>
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AppConfig[:indexer_records_per_thread] = 5<br class="ContentPasted0">
AppConfig[:pui_indexer_records_per_thread] = 5</div>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> archivesspace_users_group-bounces@lyralists.lyrasis.org <archivesspace_users_group-bounces@lyralists.lyrasis.org> on behalf of Anthony Morgano
<anthony.morgano@mam.org><br>
<b>Sent:</b> Tuesday, March 14, 2023 4:16 PM<br>
<b>To:</b> archivesspace_users_group@lyralists.lyrasis.org <archivesspace_users_group@lyralists.lyrasis.org><br>
<b>Subject:</b> [Archivesspace_Users_Group] issue adding new subject and agent records</font>
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<span class="x_ContentPasted0" style="font-size:12pt; margin:0px; color:rgb(0,0,0)!important; background-color:rgb(255,255,255)!important">Hello, all!</span>
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I run the library and archives for the Milwaukee Art Museum and we recently started putting our collections onto ArchivesSpace. We've run into a problem as of yesterday: we are no longer able to add new subjects or agents. When anyone (including admins) try
to either upload an agent from LCNAF/LCSH or create a new subject or agent record, it appears as if the request was completed, but the new subject/agent is not listed with the rest of the records and cannot be added to any resources. We've also noticed that
if we try to manually add the subject/agent, we're usually met with an error message making it appear as if the subject/agent already exists. We can even click to view the conflicting record, which leads to an actual record that appears to have been created,
but is listed with the rest of the subjects/agents and cannot be added to any resources.</div>
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One processor was able to add subjects and agents as of Thursday afternoon, but not as of yesterday.</div>
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Thank you so much for your help!</div>
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Cheers,</div>
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<span style="font-size:12pt; margin:0px; text-align:start; background-color:rgb(255,255,255); color:rgb(0,0,0)"><b>Anthony Morgano</b></span></div>
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<div style="margin:0px"><i>Librarian/Archivist</i></div>
<div style="margin:0px">Milwaukee Art Museum–Research Center<br>
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<div style="margin:0px">700 North Art Museum Drive</div>
<div style="margin:0px">Milwaukee, WI 53202</div>
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<div style="margin:0px">T: 414.224.3819</div>
<span style="margin:0px">anthony.morgano@mam.org</span></div>
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<span style="margin:0px">Pronouns: he/him/his</span></div>
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<strong style="font-weight:500; font-family:arial">MILWAUKEE ART MUSEUM</strong><br style="font-family:arial">
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