[Archivesspace_Users_Group] RDE issues

[Christine Di Bella]

Hi Ian,

A fix to mitigate this issue was included in v.1.5.0/v1.5.1 (see https://archivesspace.atlassian.net/browse/AR-1457). Since you’re still on v1.4.2, do you have a timetable for upgrading? If you’re planning to stay at v1.4.2 for awhile, deleting any archivesspace_rde cookies may help when you encounter this.

Christine

Christine Di Bella
Community Outreach Manager
christine.dibella at lyrasis.org<mailto:christine.dibella at lyrasis.org>
800.999.8558 x2905
678-235-2905
cdibella13 (Skype)
[cid:image003.png at 01CE734E.FD759D30]



From: archivesspace_users_group-bounces at lyralists.lyrasis.org [mailto:archivesspace_users_group-bounces at lyralists.lyrasis.org] On Behalf Of Hardy, Ian
Sent: Thursday, November 10, 2016 3:12 PM
To: Archivesspace Users Group <archivesspace_users_group at lyralists.lyrasis.org>
Subject: [Archivesspace_Users_Group] RDE issues

Hi,

There was some discussion of the rapid data entry tool crashing for users this spring, but it seemed unresolved. I wanted to ask if anyone else is experiencing this or better yet, if someone else has already solved it. Here's what we're seeing right now:


  *   User enters data into RDE
  *   When she submits data the browser spins trying to reload the page
  *   She quits her browser and logs back in, the browser will hang when she visits the same record.
  *   The data does actually go through

Here's some information about our environment:

User is in Chrome
Aspace 1.4.2 on Linux
4gb ram w/ 2048mb assigned to Java
Nginx reverse proxy (but we get the same issue when we skip the proxy)

Thanks for considering,

Ian


--
Ian Hardy
Systems Specialist
GW Libraries
ihardy at gwu.edu<mailto:ihardy at email.gwu.edu>
helpdesk: (202) 994-8278
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