[Archivesspace_Users_Group] RDE issues

Hardy, Ian ihardy at email.gwu.edu
Thu Nov 10 15:12:10 EST 2016


There was some discussion of the rapid data entry tool crashing for users
this spring, but it seemed unresolved. I wanted to ask if anyone else is
experiencing this or better yet, if someone else has already solved it.
Here's what we're seeing right now:

   - User enters data into RDE
   - When she submits data the browser spins trying to reload the page
   - She quits her browser and logs back in, the browser will hang when she
   visits the same record.
   - The data does actually go through

Here's some information about our environment:

User is in Chrome
Aspace 1.4.2 on Linux
4gb ram w/ 2048mb assigned to Java
Nginx reverse proxy (but we get the same issue when we skip the proxy)

Thanks for considering,


Ian Hardy
Systems Specialist
GW Libraries
ihardy at gwu.edu <ihardy at email.gwu.edu>
helpdesk: (202) 994-8278
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