[Archivesspace_Users_Group] component trees not appearing in public view of AS

[Novakovic, Julia]

Hello,

My institution had about 50 full resource records in Archivists' Toolkit which mapped/migrated perfectly over to ArchivesSpace earlier this year. However, I'm having an issue with the resources I've hand-entered into AS since then; the component trees appear fine in the internal side, but in the public view, there is just a three-bar churning  icon there. Does anyone have any advice on what needs to happen so that all of our resources' components appear in the public view? [Screenshots comparing the two (public-side view) attached.] There is nothing else missing from the internal side to the public side for the newly hand-entered records, and I have tried clicking "Publish All" to no avail.

Related: Keyword searching in the internal side works perfectly for discovery of these hand-entered records. When I go to the public view, though, I will get the same search results, but when I click on any of those file records, I get the error message "We're sorry, but something went wrong." Does this mean something isn't linking correctly? I'd appreciate any advice that I can pass along to our Director of IT to fix the problem.

Thanks!
--Julia


Julia Novakovic
Archivist
Associate Editor, American Journal of Play
The Strong
One Manhattan Square
Rochester, NY 14607 U.S.A.
Tel 585-410-6307
Fax 585-423-1886
jnovakovic at museumofplay.org<mailto:jnovakovic at museumofplay.org>
www.museumofplay.org<http://www.museumofplay.org/>

The Strong is home to:
International Center for the History of Electronic Games | National Toy Hall of Fame | World Video Game Hall of Fame
Brian Sutton-Smith Library and Archives of Play | Woodbury School | American Journal of Play

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