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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>Hello,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>My institution had about 50 full resource records in Archivists’ Toolkit which mapped/migrated perfectly over to ArchivesSpace earlier this year. However, I’m having an issue with the resources I’ve hand-entered into AS since then; the component trees appear fine in the internal side, but in the public view, there is just a three-bar churning icon there. Does anyone have any advice on what needs to happen so that <i>all</i> of our resources’ components appear in the public view? [Screenshots comparing the two (public-side view) attached.] There is nothing else missing from the internal side to the public side for the newly hand-entered records, and I have tried clicking “Publish All” to no avail. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Related: Keyword searching in the internal side works perfectly for discovery of these hand-entered records. When I go to the public view, though, I will get the same search results, but when I click on any of those file records, I get the error message “We’re sorry, but something went wrong.” Does this mean something isn’t linking correctly? I’d appreciate any advice that I can pass along to our Director of IT to fix the problem. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thanks!<o:p></o:p></p><p class=MsoNormal>--Julia<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='text-autospace:none'>Julia Novakovic<o:p></o:p></p><p class=MsoNormal style='text-autospace:none'>Archivist<o:p></o:p></p><p class=MsoNormal style='text-autospace:none'>Associate Editor, <i>American Journal of Play</i><i><span style='font-family:"Lucida Grande"'><o:p></o:p></span></i></p><p class=MsoNormal style='text-autospace:none'><b>The Strong</b><b><span style='font-family:"Lucida Grande"'><o:p></o:p></span></b></p><p class=MsoNormal style='text-autospace:none'>One Manhattan Square<span style='font-family:"Lucida Grande"'><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'>Rochester, NY 14607 U.S.A.<span style='font-family:"Lucida Grande"'><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'>Tel 585-410-6307<span style='font-family:"Lucida Grande"'><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'>Fax 585-423-1886<o:p></o:p></p><p class=MsoNormal style='text-autospace:none'><a href="mailto:jnovakovic@museumofplay.org"><span style='color:blue'>jnovakovic@museumofplay.org</span></a><o:p></o:p></p><p class=MsoNormal style='text-autospace:none'><a href="http://www.museumofplay.org/"><span style='color:blue'>www.museumofplay.org</span></a><span style='font-family:"Lucida Grande"'><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><o:p> </o:p></p><p class=MsoNormal style='text-autospace:none'>The Strong is home to:<o:p></o:p></p><p class=MsoNormal>International Center for the History of Electronic Games | National Toy Hall of Fame | World Video Game Hall of Fame<br>Brian Sutton-Smith Library and Archives of Play | Woodbury School | <i>American Journal of Play</i><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>