[Archivesspace_Users_Group] File Upload and Browser Cache on 3.3.1

[Duryee, Alexander]

Erhan,

Did you restart ASpace, or your local machine?  A user here was running into the failed upload problem on Friday, but was able to successfully import on Monday, so time/a restart seemed to help them.

Are your background jobs still in the database table, or are they completely gone?

Thanks,
--Alex

-
Alexander Duryee, he/him
Service Manager, Archives & Special Collections Systems
Archives, Art, and Special Collections

alexander_duryee at harvard.edu
617-384-0477

HARVARD LIBRARY
Champions of Curiosity
library.harvard.edu

From: archivesspace_users_group-bounces at lyralists.lyrasis.org <archivesspace_users_group-bounces at lyralists.lyrasis.org> On Behalf Of Erhan Tuskan
Sent: Wednesday, September 13, 2023 6:33 AM
To: Archivesspace Users Group <archivesspace_users_group at lyralists.lyrasis.org>
Subject: Re: [Archivesspace_Users_Group] File Upload and Browser Cache on 3.3.1

Coincidentally, we have just today encountered this problem when loading a spreadsheet to link Top Containers.

I tried clearing the cache. It didn't help, a restart did, but now when we browse the Background Jobs all the jobs created in the past seem to have disappeared!

Any ideas of what went wrong?

Thanks,

Erhan Tuskan

International Institute of Social History


From: archivesspace_users_group-bounces at lyralists.lyrasis.org<mailto:archivesspace_users_group-bounces at lyralists.lyrasis.org> <archivesspace_users_group-bounces at lyralists.lyrasis.org<mailto:archivesspace_users_group-bounces at lyralists.lyrasis.org>> On Behalf Of Blake Carver
Sent: dinsdag 12 september 2023 10:58
To: Archivesspace Users Group <archivesspace_users_group at lyralists.lyrasis.org<mailto:archivesspace_users_group at lyralists.lyrasis.org>>
Subject: Re: [Archivesspace_Users_Group] File Upload and Browser Cache on 3.3.1

Interesting! I wonder if it's this problem

https://archivesspace.atlassian.net/browse/ANW-1427<https://urldefense.proofpoint.com/v2/url?u=https-3A__archivesspace.atlassian.net_browse_ANW-2D1427&d=DwMFAg&c=WO-RGvefibhHBZq3fL85hQ&r=tRyHPIc5-0mMaMRMkGDJ9yw8ZomecvHZBIHC3IKQ0Ds&m=ppKMnI9EhW3o0BXVnt-G8zBAdFIIc39Le0Y-eGnuU1NSiA3DutTi-o5XVYLQw3TE&s=5NB6TcKypI3w-76eHQZaj0ceG4GqHPzQccUPHS8fabY&e=>

I don't think anyone has tried clearing browser cache yet!

________________________________
From: archivesspace_users_group-bounces at lyralists.lyrasis.org<mailto:archivesspace_users_group-bounces at lyralists.lyrasis.org> <archivesspace_users_group-bounces at lyralists.lyrasis.org<mailto:archivesspace_users_group-bounces at lyralists.lyrasis.org>> on behalf of Duryee, Alexander <alexander_duryee at harvard.edu<mailto:alexander_duryee at harvard.edu>>
Sent: Tuesday, September 12, 2023 10:50 AM
To: archivesspace_users_group at lyralists.lyrasis.org<mailto:archivesspace_users_group at lyralists.lyrasis.org> <archivesspace_users_group at lyralists.lyrasis.org<mailto:archivesspace_users_group at lyralists.lyrasis.org>>
Subject: [Archivesspace_Users_Group] File Upload and Browser Cache on 3.3.1


Since upgrading to 3.3.1, our users are running into an issue where uploading spreadsheets to ASpace will occasionally fail.  The background job won't kick off - they get a "Sorry, something went wrong" screen, and the job isn't created.  When this happens, if the user clears their browser cache, they can import successfully immediately.



Has anyone encountered similar behavior on any version of 3.x, and if so, is there a fix on the ASpace/server side?



Thanks,

--Alex



-
Alexander Duryee, he/him
Service Manager, Archives & Special Collections Systems
Archives, Art, and Special Collections

alexander_duryee at harvard.edu<mailto:alexander_duryee at harvard.edu>
617-384-0477

HARVARD LIBRARY
Champions of Curiosity
library.harvard.edu


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