[Archivesspace_Users_Group] spreadsheet import problem

[Sharp, Jennifer]

Hello,

We are running 2.8.1, and I have been using the spreadsheet importer fairly routinely this summer. A couple of days ago, I started an import, but it just hung. When I asked IT for help, they ended up taking the server down for two days. They finally got it back up and running yesterday (I believe there might have been a support ticket involved), but this morning I'm having the same issue. This is the extent of the log:

Start new bulk_import for job: 308
==================================================
bulk_import_template08312021a.xlsx
==================================================

Is there an easy-ish solution to this? Perhaps a cache that needs to be cleaned out or something? Most likely IT will have to take care of whatever it is, but I'd rather not go another two days without access.

Thanks,
Jennifer

---
Jennifer Sharp, MSI
Archivist, Hartford History Center
Hartford Public Library
jsharp at hplct.org<mailto:jsharp at hplct.org>
o: 860.695.6332
c: 860.929.6915

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