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<p class="MsoNormal">Hello,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We are running 2.8.1, and I have been using the spreadsheet importer fairly routinely this summer. A couple of days ago, I started an import, but it just hung. When I asked IT for help, they ended up taking the server down for two days.
They finally got it back up and running yesterday (I believe there might have been a support ticket involved), but this morning I’m having the same issue. This is the extent of the log:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:#33EE33;background:#333333">Start new bulk_import for job: 308<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:#33EE33;background:#333333">==================================================<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:#33EE33;background:#333333">bulk_import_template08312021a.xlsx<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:#33EE33;background:#333333">==================================================</span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Is there an easy-ish solution to this? Perhaps a cache that needs to be cleaned out or something? Most likely IT will have to take care of whatever it is, but I’d rather not go another two days without access.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks,<o:p></o:p></p>
<p class="MsoNormal">Jennifer<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">---<o:p></o:p></p>
<p class="MsoNormal">Jennifer Sharp, MSI<o:p></o:p></p>
<p class="MsoNormal">Archivist, Hartford History Center<o:p></o:p></p>
<p class="MsoNormal">Hartford Public Library<o:p></o:p></p>
<p class="MsoNormal"><a href="mailto:jsharp@hplct.org"><span style="color:blue">jsharp@hplct.org</span></a><o:p></o:p></p>
<p class="MsoNormal">o: 860.695.6332<o:p></o:p></p>
<p class="MsoNormal">c: 860.929.6915<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">VIEW OUR EXHIBIT: <a href="https://hartfordparks.omeka.net/exhibits/show/springintosummer/title">
<span style="color:#0563C1">Hartford Springs into Summer</span></a> <o:p></o:p></p>
<p class="MsoNormal"><a href="https://hartfordparks.omeka.net/exhibits/show/springintosummer/title"><span style="color:#0563C1;text-decoration:none"><img border="0" width="288" height="192" style="width:3.0in;height:2.0in" id="Picture_x0020_1" src="cid:image001.jpg@01D7A0AA.85BE88A0" alt="hpl_hhc_cp_c481-3in"></span></a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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