[Archivesspace_Users_Group] Trouble With Windows Service

[Erik Andrewsen]

All,

I am having a strange issue with the Windows Service and could use some advice. We recently updated to 3.1.0 and afterwards we started getting errors about AS not being able to connect to the database. I tried a re-install of the update, but we're still having the same problem.

The odd thing is that if I start AS using the archivesspace.bat file, it works and our data shows correctly via web browser. If I start the service using the command ArchivesSpaceService.exe //TS// it also works correctly. If I restart the service and just let the service come up automatically, all of the pages are there, but it doesn't connect to the database and does not write out to the archivesspace.out. I have deleted and recreated the service a few times trying to solve the problem.  Is this a known issue?

Thanks,
Erik Andrewsen
Systems Manager | CALR Coordinator
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