[Archivesspace_Users_Group] Components not loading in Public UI

Jason Loeffler j at minorscience.com
Thu Feb 11 15:01:17 EST 2016


Can you tell me your ArchivesSpace version number?

Are you unable to view records from both the staff interface and the public
interface? Does it affect all records or just newly created records?

Jason Loeffler
Technology Consultant
The American Academy in Rome
Minor Science | Application Development & Metadata Strategy
Brooklyn, New York

On Thu, Feb 11, 2016 at 2:41 PM, Helen Thomas <helen.thomas at nicholls.edu>

> Hello all,
> I'm experiencing a problem where none of the components for my resource
> records are loading in the public interface. Instead, I get a perpetual
> loading GIF that never goes away. I noticed this after I attempted to add
> components to a couple of records. At first I thought that just those
> records had crashed (one now shows a completely blank screen for the staff
> side of the record in either edit or view mode), but after checking I found
> that none of my resource components are loading. We have recently upgraded
> to a production server, but the tech at campus IT believes this component
> issue to be software related.
> Does anyone have an idea what may be going on or how to address this
> problem?
> Best,
> Helen
> --
> *Helen Thomas*
> Assistant Archivist
> Ellender Library, Nicholls State University
> helen.thomas at nicholls.edu | (985) 448-4644
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