[Archivesspace_Users_Group] component trees not appearing in public view of AS

Tue Dec 1 16:59:41 EST 2015

The fact that one of the non-loading resources in that screen shot is localhost:8080 while the other
is archivesspace.strongmuseum.org <http://archivesspace.strongmuseum.org/>:8081 looks wrong to me. What are your config.rb settings ?  
I don’t think a localhost URL should be escaping to the browser unless browser and server are both the same. 
Maybe you need to set the proxy_url’s .  

Also: Are all of your servers running from the root namespace (the default) or are you configured to use a prefix ? 

— Steve Majewski

> On Dec 1, 2015, at 4:25 PM, Novakovic, Julia <jNovakovic at museumofplay.org <mailto:jNovakovic at museumofplay.org>> wrote:
> 
> Hi all,
>  
> I wrote several weeks ago to the ArchivesSpace listserv to see if there was an easy fix for our issue of the hand-entered resource component tree and related record components not appearing on the public side of AS. I have made sure that all the correct fields are marked to “Publish” and I also tried clicking “Publish All” from the internal side of the main resource record, but to no avail.
>  
> From the public side, I right-clicked on the page and selected “Inspect element” to see if it would tell me what the error actually is. Screenshot of the errors attached.
>  
> Our Director of IT noted that it was coming up as a server side error, but he has tried over the last few weeks to determine what that error might be, if it’s on our end. He searched the AS forum but couldn’t find any answers there either. Does anyone have any other advice? 
>  
> Thank you in advance!
> --Julia
>  
>  
> Julia Novakovic
> Archivist
> Associate Editor, American Journal of Play
> The Strong
> One Manhattan Square
> Rochester, NY 14607 U.S.A.
> Tel 585-410-6307
> Fax 585-423-1886
> jnovakovic at museumofplay.org <mailto:jnovakovic at museumofplay.org>
> www.museumofplay.org <http://www.museumofplay.org/>
>  
> The Strong is home to:
> International Center for the History of Electronic Games | National Toy Hall of Fame | World Video Game Hall of Fame
> Brian Sutton-Smith Library and Archives of Play | Woodbury School | American Journal of Play
>  
>  
> From: archivesspace_users_group-bounces at lyralists.lyrasis.org <mailto:archivesspace_users_group-bounces at lyralists.lyrasis.org> [mailto:archivesspace_users_group-bounces at lyralists.lyrasis.org <mailto:archivesspace_users_group-bounces at lyralists.lyrasis.org>] On Behalf Of Brad Westbrook
> Sent: Monday, November 02, 2015 5:02 PM
> To: Archivesspace Users Group
> Subject: Re: [Archivesspace_Users_Group] component trees not appearing in public view of AS
>  
> Hi, Julia,
>  
> Is it possible that the components are not marked to be published?
>  
> <image001.png><image002.jpg>
>  
>  
> If not, you can A) indicate each component  in the tree you want to publish to the public interface or B) select the “Publish All” option on the parent record, which will publish everything in the description.  
>  
>  
> <image001.png><image003.jpg>
>  
> Let us know if that does work.
>  
> Cheers,
>  
> Brad W.
>  
> Bradley D. Westbrook
> Program Manager
> brad.westbrook at lyrasis.org <mailto:brad at archivesspace.org>
> 800.999.8558 x2910
> 678.235.2910
> bradley_d_westbrook (Skype) 
> <image005.png>
>  
>  
>  
>  
>  
> From: archivesspace_users_group-bounces at lyralists.lyrasis.org <mailto:archivesspace_users_group-bounces at lyralists.lyrasis.org> [mailto:archivesspace_users_group-bounces at lyralists.lyrasis.org <mailto:archivesspace_users_group-bounces at lyralists.lyrasis.org>] On Behalf Of Novakovic, Julia
> Sent: Monday, November 02, 2015 1:20 PM
> To: archivesspace_users_group at lyralists.lyrasis.org <mailto:archivesspace_users_group at lyralists.lyrasis.org>
> Subject: [Archivesspace_Users_Group] component trees not appearing in public view of AS
>  
> Hello,
>  
> My institution had about 50 full resource records in Archivists’ Toolkit which mapped/migrated perfectly over to ArchivesSpace earlier this year. However, I’m having an issue with the resources I’ve hand-entered into AS since then; the component trees appear fine in the internal side, but in the public view, there is just a three-bar churning  icon there. Does anyone have any advice on what needs to happen so that all of our resources’ components appear in the public view? [Screenshots comparing the two (public-side view) attached.] There is nothing else missing from the internal side to the public side for the newly hand-entered records, and I have tried clicking “Publish All” to no avail.  
>  
> Related: Keyword searching in the internal side works perfectly for discovery of these hand-entered records. When I go to the public view, though, I will get the same search results, but when I click on any of those file records, I get the error message “We’re sorry, but something went wrong.” Does this mean something isn’t linking correctly? I’d appreciate any advice that I can pass along to our Director of IT to fix the problem. 
>  
> Thanks!
> --Julia
>  
>  
> Julia Novakovic
> Archivist
> Associate Editor, American Journal of Play
> The Strong
> One Manhattan Square
> Rochester, NY 14607 U.S.A.
> Tel 585-410-6307
> Fax 585-423-1886
> jnovakovic at museumofplay.org <mailto:jnovakovic at museumofplay.org>
> www.museumofplay.org <http://www.museumofplay.org/>
>  
> The Strong is home to:
> International Center for the History of Electronic Games | National Toy Hall of Fame | World Video Game Hall of Fame
> Brian Sutton-Smith Library and Archives of Play | Woodbury School | American Journal of Play
>  
> <Components issue_110315.PNG>_______________________________________________
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