[Archivesspace_Users_Group] component trees not appearing in public view of AS

Tue Dec 1 16:25:12 EST 2015

Hi all,

I wrote several weeks ago to the ArchivesSpace listserv to see if there was an easy fix for our issue of the hand-entered resource component tree and related record components not appearing on the public side of AS. I have made sure that all the correct fields are marked to "Publish" and I also tried clicking "Publish All" from the internal side of the main resource record, but to no avail.

>From the public side, I right-clicked on the page and selected "Inspect element" to see if it would tell me what the error actually is. Screenshot of the errors attached.

Our Director of IT noted that it was coming up as a server side error, but he has tried over the last few weeks to determine what that error might be, if it's on our end. He searched the AS forum but couldn't find any answers there either. Does anyone have any other advice?

Thank you in advance!
--Julia

Julia Novakovic
Archivist
Associate Editor, American Journal of Play
The Strong
One Manhattan Square
Rochester, NY 14607 U.S.A.
Tel 585-410-6307
Fax 585-423-1886
jnovakovic at museumofplay.org<mailto:jnovakovic at museumofplay.org>
www.museumofplay.org<http://www.museumofplay.org/>

The Strong is home to:
International Center for the History of Electronic Games | National Toy Hall of Fame | World Video Game Hall of Fame
Brian Sutton-Smith Library and Archives of Play | Woodbury School | American Journal of Play

From: archivesspace_users_group-bounces at lyralists.lyrasis.org [mailto:archivesspace_users_group-bounces at lyralists.lyrasis.org] On Behalf Of Brad Westbrook
Sent: Monday, November 02, 2015 5:02 PM
To: Archivesspace Users Group
Subject: Re: [Archivesspace_Users_Group] component trees not appearing in public view of AS

Hi, Julia,

Is it possible that the components are not marked to be published?

[cid:image001.png at 01D12C54.9FA4AEA0][cid:image002.jpg at 01D12C54.9FA4AEA0]

If not, you can A) indicate each component  in the tree you want to publish to the public interface or B) select the "Publish All" option on the parent record, which will publish everything in the description.

[cid:image001.png at 01D12C54.9FA4AEA0][cid:image003.jpg at 01D12C54.9FA4AEA0]

Let us know if that does work.

Cheers,

Brad W.

Bradley D. Westbrook
Program Manager
brad.westbrook at lyrasis.org<mailto:brad at archivesspace.org>
800.999.8558 x2910
678.235.2910
bradley_d_westbrook (Skype)
[cid:image005.png at 01D12C54.9FA4AEA0]

From: archivesspace_users_group-bounces at lyralists.lyrasis.org<mailto:archivesspace_users_group-bounces at lyralists.lyrasis.org> [mailto:archivesspace_users_group-bounces at lyralists.lyrasis.org] On Behalf Of Novakovic, Julia
Sent: Monday, November 02, 2015 1:20 PM
To: archivesspace_users_group at lyralists.lyrasis.org<mailto:archivesspace_users_group at lyralists.lyrasis.org>
Subject: [Archivesspace_Users_Group] component trees not appearing in public view of AS

Hello,

My institution had about 50 full resource records in Archivists' Toolkit which mapped/migrated perfectly over to ArchivesSpace earlier this year. However, I'm having an issue with the resources I've hand-entered into AS since then; the component trees appear fine in the internal side, but in the public view, there is just a three-bar churning  icon there. Does anyone have any advice on what needs to happen so that all of our resources' components appear in the public view? [Screenshots comparing the two (public-side view) attached.] There is nothing else missing from the internal side to the public side for the newly hand-entered records, and I have tried clicking "Publish All" to no avail.

Related: Keyword searching in the internal side works perfectly for discovery of these hand-entered records. When I go to the public view, though, I will get the same search results, but when I click on any of those file records, I get the error message "We're sorry, but something went wrong." Does this mean something isn't linking correctly? I'd appreciate any advice that I can pass along to our Director of IT to fix the problem.

Thanks!
--Julia

Julia Novakovic
Archivist
Associate Editor, American Journal of Play
The Strong
One Manhattan Square
Rochester, NY 14607 U.S.A.
Tel 585-410-6307
Fax 585-423-1886
jnovakovic at museumofplay.org<mailto:jnovakovic at museumofplay.org>
www.museumofplay.org<http://www.museumofplay.org/>

The Strong is home to:
International Center for the History of Electronic Games | National Toy Hall of Fame | World Video Game Hall of Fame
Brian Sutton-Smith Library and Archives of Play | Woodbury School | American Journal of Play

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