[Archivesspace_Users_Group] Questions & Help

[Maura Carbone]

Hi Tara,
The ASpace log I was referring to would actually be on the server that
ASpace is running on. Do you have that level of access to your ASpace
server?  There's often more detail in there beyond just what you see as an
error message on the screen (it might give more of a clue as to why
everything is freezing and not working).

-Maura

On Fri, Aug 21, 2015 at 3:47 PM, Hurt, Tara (Library) <HurtT at easternct.edu>
wrote:

> HI Maura.  Thank you for your response.  If there is a number and a person
> I can talk to I would be more than happy to do that as well.
>
>
>
> We are running the latest version 1.3 and we use a computer in our office
> space as a server for our SQL database.
>
> I have checked that the server is ready and all data has been loaded and
> is there.
>
> I did try to get a screen shot of the Archives Space but now after I log
> in the screen does not respond and when I capture it it only captures the
> header.
>
> I would check the logs but I again once I log in all stops working.
>
>
>
> Thank you for any help you can give. Tara
>
>
>
> *From:* archivesspace_users_group-bounces at lyralists.lyrasis.org [mailto:
> archivesspace_users_group-bounces at lyralists.lyrasis.org] *On Behalf Of *Maura
> Carbone
> *Sent:* Thursday, August 20, 2015 11:02 AM
> *To:* Archivesspace Users Group
> *Subject:* Re: [Archivesspace_Users_Group] Questions & Help
>
>
>
> Hi Tara,
>
> Could you give us a bit more information? What version of ASpace are you
> running? Could you screenshot the error page? And perhaps look in the logs
> and see if there's any information in there?
>
>
>
> Thanks!
>
> Maura
>
>
>
> On Thu, Aug 20, 2015 at 10:45 AM, Hurt, Tara (Library) <
> HurtT at easternct.edu> wrote:
>
> I apologize if someone has already asked about this already …. I was not
> able to access email for two and ½ weeks so I may have missed information
> about this. Back on line now.
>
>
>
> We are having trouble with Archives Space, we can open the page and log in
> but once logged in, anytime we click on one of our resources .. we get an
> error message.
>
>
>
> Runtime Error
>
>
>
> We get a Runtime error on anything we try to click on  .. resources,
> manage, etc.
>
>
>
> Can you help?
>
>
>
> Tara L. Hurt
>
> Eastern Connecticut State University
>
>
>
>
>
>
>
>
> _______________________________________________
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>
>
>
>
>
> --
>
> Maura Carbone
>
> Digital Initiatives Librarian
> Brandeis University
> Library and Technology Services
> (781) 736-4659
> 415 South Street, (MS 017/P.O. Box 549110)
> Waltham, MA 02454-9110
> email: mauraa at brandeis.edu
>
> _______________________________________________
> Archivesspace_Users_Group mailing list
> Archivesspace_Users_Group at lyralists.lyrasis.org
> http://lyralists.lyrasis.org/mailman/listinfo/archivesspace_users_group
>
>


-- 
Maura Carbone
Digital Initiatives Librarian
Brandeis University
Library and Technology Services
(781) 736-4659
415 South Street, (MS 017/P.O. Box 549110)
Waltham, MA 02454-9110
email: mauraa at brandeis.edu
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