[Archivesspace_Users_Group] EAD Export error - could to initialize class nokogiri.internals.NokogiriHelpers...

Chris Fitzpatrick Chris.Fitzpatrick at lyrasis.org
Thu Sep 18 05:47:18 EDT 2014

Hey Jennie,

I have actually seen that before. What's your setup currently like? Mainly, Windows or Linux,  what version of Java and are you using Tomcat or the default Jetty deployment method? Also, do you happen to know what would have changed in your server environment?


Chris Fitzpatrick | Developer, ArchivesSpace
Skype: chrisfitzpat  | Phone: 918.236.6048
From: archivesspace_users_group-bounces at lyralists.lyrasis.org <archivesspace_users_group-bounces at lyralists.lyrasis.org> on behalf of Jennie Anne Levine Knies <levjen at umd.edu>
Sent: Wednesday, September 17, 2014 7:18 PM
To: archivesspace_users_group at lyralists.lyrasis.org
Subject: [Archivesspace_Users_Group] EAD Export error - could to initialize class nokogiri.internals.NokogiriHelpers...

We've recently started having a problem in outputting EAD XML from Archives Space (Browse/Resources/ - select a resource to view - select "Export/Download EAD")

The output is instead a series of error messages (see attached file). It seems to have something to do with the Nokogiri gem?  The main error reads "Error 500 Could not initialize class nokogiri.internals.NokogiriHelpers"

The EAD XML export was working fine a few weeks ago, and we did make some changes to our server in recent weeks.  We're trying to help narrow down where this problem might be coming from, so thought we'd ask if anyone else has encountered any issues like this?

I'll attach the weird EAD file that is produced.


Jennie Levine Knies
Manager, Digital Programs and Initiatives
Digital Systems and Stewardship
B0223 McKeldin Library
University of Maryland
College Park, MD 20742
Email: levjen at umd.edu<mailto:levjen at umd.edu>
Tel: 301-314-2558
Fax: 301-314-9865
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