[Archivesspace_Users_Group] EAD Export error - could to initialize class nokogiri.internals.NokogiriHelpers...

Jennie Anne Levine Knies levjen at umd.edu
Wed Sep 17 13:18:18 EDT 2014

We’ve recently started having a problem in outputting EAD XML from Archives Space (Browse/Resources/ – select a resource to view – select "Export/Download EAD")

The output is instead a series of error messages (see attached file). It seems to have something to do with the Nokogiri gem?  The main error reads "Error 500 Could not initialize class nokogiri.internals.NokogiriHelpers”

The EAD XML export was working fine a few weeks ago, and we did make some changes to our server in recent weeks.  We’re trying to help narrow down where this problem might be coming from, so thought we’d ask if anyone else has encountered any issues like this?

I’ll attach the weird EAD file that is produced.


Jennie Levine Knies
Manager, Digital Programs and Initiatives
Digital Systems and Stewardship
B0223 McKeldin Library
University of Maryland
College Park, MD 20742
Email: levjen at umd.edu<mailto:levjen at umd.edu>
Tel: 301-314-2558
Fax: 301-314-9865
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