[Archivesspace_Users_Group] Resource Browse Issue

[Chris Fitzpatrick]

Hi Scott,


I have seen this before, but usually the resulting errors do show up in log file. But there might be an issue on the javascript part that is causing the form not to be loaded asyncronisly. Is it possible for you to open the page with the javascript console open and see if anything is being spit out there?


b, chris.



Chris Fitzpatrick | Developer, ArchivesSpace
Skype: chrisfitzpat  | Phone: 918.236.6048
http://archivesspace.org/
________________________________
From: archivesspace_users_group-bounces at lyralists.lyrasis.org <archivesspace_users_group-bounces at lyralists.lyrasis.org> on behalf of RENTON Scott <Scott.Renton at ed.ac.uk>
Sent: Monday, July 07, 2014 10:49 AM
To: Archivesspace Users Group
Subject: [Archivesspace_Users_Group] Resource Browse Issue

Hi folks,

This is my first post to the list- I'm Scott, involved in the implementation of Archives Space at the University of Edinburgh.

I wonder if anyone has seen the attached screenshot before- we have an issue with viewing Resources (I.e. we have come through Browse/Resources/ and then clicked on View beside one Resource to get this error).

The access logs suggest all is well (it's managed to get the relevant page up after all), and the catalina.out isn't showing any major concern either.

DEBUG -- : Thread-32954: GET /repositories/2/resources/3/tree?limit_to=root [session: #<Session:0x112d0266 @store={:user=>"admin", :login_time=>2014-07-07 09:32:00 +0100, :expirable=>true}, @id="32806c5c925d680e13af6bd4f29887628463b71c6ac7b3f390ee24dcdae716c6">]
D, [2014-07-07T09:39:25.685000 #2673] DEBUG -- : Thread-32954: Post-processed params: {:id=>3, :limit_to=>"root", :repo_id=>2}
D, [2014-07-07T09:39:25.722000 #2673] DEBUG -- : Thread-32954: Responded with [200, {"Content-Type"=>"application/json", "Cache-Control"=>"private, must-revalidate, max-age=0", "Content-Length"=>"242"}, ["{\"title\":\"Papers of Elizabeth Jean Jones (1935-2009)\",\"id\":3,\"node_type\":\"resource\",\"publish\":true,\"children\":[],\"record_uri\":\"/repositories/2/resources/3\",\"level\":\"fonds\",\"jsonmodel_type\":\"resource_tree\",\"instance_types\":[],\"containers\":[]}\n"]]... in 55.0ms

Permissions don't appear to be an issue either- the admin user, who created this record, is granted System Admin privileges, and as belt and braces, everything else is ticked.

Just to add to this issue, we cannot replicate it it in our dev environment, which is running the same (most up-to-date) release of AS. We have set up live to run on a netscaler though, with bespoke (I.e. not server name) URLs.

Thanks folks
Scott



Scott Renton
Systems Developer, Library & University Collections
24 Buccleuch Place, 2nd Floor Right
tel: 515219


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