[Archivesspace_Users_Group] ASpace VM crashing on Ubuntu 22.04.2?

[Jesse Martinez]

Hi Cliff,

I want to share a small collection of my thoughts that might be useful here.

Are your ASpace instances set to take advantage of the expanded memory?
This would mean adjusting the JVM xmx settings.
https://archivesspace.github.io/tech-docs/provisioning/tuning.html

Also, are your staff engaging in any workflows that would touch many
associated records? Something like bulk updating top containers, entities,
etc.? That could lead to situations where memory is quickly consumed and
the OS either stalls, or unceremoniously kills off the app as an act of
self-preservation.

I'd also check web server logs. I've had my fair share of web scraper bots
slam a web app to the point where I couldn't even log into the server!

Thanks,
Jesse

On Mon, Oct 30, 2023 at 4:32 PM Cliff Landis <jlandis at auctr.edu> wrote:

> Hi folks,
>
>
>
> TL;DR: Our production ArchivesSpace server is occasionally crashing with
> no warning/log info.  I’d love to know if anyone else is experiencing this
> issue.
>
>
>
> We’re running ArchivesSpace 3.4.0 on two virtual machine (VM) servers in
> parallel: one for Development (4 GB memory), one for Production (16 GB
> memory).  Both servers are on Ubuntu 22.04.2.
>
>
>
> Occasionally, the Production VM will freeze up completely, to the point
> where we can’t log in, and have to do a “hardware” reset through ESXi. Once
> we reset the server, login, and reboot the ASpace software, everything runs
> fine for a while until it freezes up again.
>
>
>
> We tried putting the Development VM through a bunch of stress testing to
> see if we could replicate the issue, but we haven’t been able to get it to
> freeze up.
>
>
>
> Has anyone else experienced anything like this, where their underlying
> operating system/hardware is crashing beneath ArchivesSpace?
>
>
>
> Thanks!
>
>
>
> *Cliff Landis*  (he/him/his
> <https://www.glsen.org/activity/pronouns-guide-glsen>)
> Digital Initiatives Librarian
>
> Atlanta University Center Robert W. Woodruff Library
>
> 111 James P. Brawley Drive, SW
>
> Atlanta, GA  30314
>
> 404-978-2155 (v)
>
> http://www.auctr.edu
>
> jlandis at auctr.edu
>
>
>
> *We will always provide service that exceeds the customer’s expectation…
> Because we care!*
>
>
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-- 
Jesse Martinez
Senior Library Applications Developer
O'Neill Library, Boston College
jesse.martinez at bc.edu
617-552-2509
he/him/his

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