[Archivesspace_Users_Group] Fwd: Capacity problems error in Aspace--suggestions?

[Blake Carver]

That's not an ArchivesSpace error message, looks like something from the proxy maybe?
If you can get the errors from the ArchivesSpace log, that'll tell us what's going on in ArchivesSpace at the time.
Look for FATAL or ERROR in archivesspace.out
________________________________
From: archivesspace_users_group-bounces at lyralists.lyrasis.org <archivesspace_users_group-bounces at lyralists.lyrasis.org> on behalf of Calev, Suzanna <suzanna.calev at wilkes.edu>
Sent: Thursday, July 6, 2023 3:28 PM
To: Archivesspace Users Group <archivesspace_users_group at lyralists.lyrasis.org>
Subject: [Archivesspace_Users_Group] Fwd: Capacity problems error in Aspace--suggestions?

Any Aspace experts,

We keep encountering a "capacity problems" error issue where archivesspace goes down until our network admin Mark reboots the system. This happened a while ago and it went away for a while but has come up again so I'm wondering if there's something we're missing or not thinking of with this?

Should we upgrade to a newer version? Would that potentially fix this issue?

If anyone has any suggestions or if you know someone who might be able to help us, we'd greatly appreciate it.

Thank you,
Suzanna

---------- Forwarded message ---------
From: Kazokas, Mark <mark.kazokas at wilkes.edu<mailto:mark.kazokas at wilkes.edu>>
Date: Thu, Jul 6, 2023 at 3:18 PM
Subject: Re:
To: Calev, Suzanna <suzanna.calev at wilkes.edu<mailto:suzanna.calev at wilkes.edu>>


Suzanna,

ASpace is back up

I know when I was troubleshooting a while back, the person I was dealing with, had me change a few settings within the software and that seemed to be better for a little while, but it seems to be getting problematic again. The server has remained up and all of the reliant services seem to be OK _MySQL, Apache, etc.) I think it is most likely a software issue. Perhaps there is an update we could do. It might be worth reaching out to them

FYI -- the server is running in AWS and we have several other servers running within the same region (including the main wilkes.edu<http://wilkes.edu> website), that have not had any of these issues.






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