[Archivesspace_Users_Group] Browser Access Not Working

[Majewski, Steven Dennis (sdm7g)]

Look at the log file for errors on startup. 
If this is a first install, then I would especially check for MySQL errors to make sure ASpace backend server is connecting to MySQL server. ( Did they or you edit the config.rb file and run setup-database.sh script, or are you just trying to get a test server running? ) 

On the server that’s running ArchivesSpace, try the command ‘curl http://localhost:8089/' to access the backend server.
( sometimes ports are blocked from outside access by firewall settings. ) 



> On May 12, 2022, at 11:02 AM, Heidi R. Pettitt <Heidi.Pettitt at loras.edu> wrote:
> 
> Hi All,
>  
> My IT department is having trouble setting up ArchivesSpace and sent me the following details:
>  
> The issue I’m having is I’m trying to access ArchivesSpace through a web browser by typing in Http://IP <http://ip/> Address of my Archives Space server:8080.  This is supposed to bring me to an Archives Space login in web page but it says it is unable to connect.  When I enter the command netstat -an -p tcp | find “8080” at a command prompt, it is not showing anything which means port 8080 is not listening.  I don’t know what to do to get port 8080 to listen.
>  
> Does anyone have any suggestions for what’s going on and how to fix it? You can reply to this email and I’ll forward the information to him or you can email him at kevin.kraus at loras.edu <mailto:kevin.kraus at loras.edu>.
>  
> Thanks,
>  
> ~Heidi
>  
> HEIDI PETTITT (she/her)
> Director of the Center for Dubuque History
> Access Services & Special Collections Librarian
>  
> LORAS COLLEGE
> Library/Center for Dubuque History
> Miller Academic Resource Center 154
> 1450 Alta Vista
> Dubuque, IA 52001
> O: 563.588.7873
> Meet With Me! <https://loras.libcal.com/appointments>
> http://library.loras.edu/ <http://library.loras.edu/>
>  
>  
>  
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