[Archivesspace_Users_Group] Repeating error message

[Blake Carver]

This is a bit odd. I'd expect something else around here:


E, [2022-01-20T17:09:55.576567 #1019073] ERROR -- : Thread-75480: Unhandled exception!

E, [2022-01-20T17:09:55.578944 #1019073] ERROR -- :


To tell us more, but it goes right from the ERROR into the stack trace, which doesn't have much. It looks like an out of memory fail, maybe?
Unfortunately, I'm not seeing anything useful in this. Maybe there was something earlier in the day that caused it to start?

Next time it happens, zip up the entire log file before you do the restart and let me know.

It's also possible I'm just missing the obvious in there :-)

It might be that it just needs some more RAM? If you have larger/deep/complicated records ArchivesSpace can use 3 or 4 gigs of RAM if you have it.

https://archivesspace.github.io/tech-docs/provisioning/tuning.html

________________________________
From: archivesspace_users_group-bounces at lyralists.lyrasis.org <archivesspace_users_group-bounces at lyralists.lyrasis.org> on behalf of Galligan, Patrick <PGalligan at rockarch.org>
Sent: Thursday, January 20, 2022 5:26 PM
To: Archivesspace Users Group <archivesspace_users_group at lyralists.lyrasis.org>
Subject: Re: [Archivesspace_Users_Group] Repeating error message


Blake,



Sorry for the delayed response, we needed to wait for this issue to crop up again before I could get the full error message. I’ve grabbed two messages that were available from the tail and happening nonstop. The last 3000 lines of the log file were basically these two errors repeating.



I’ve attached a doc with the messages. Be warned, it’s like 43 pages long.



We think it’s cropping up during high CPU usage on the server.



Thanks

Patrick Galligan

RAC



From: archivesspace_users_group-bounces at lyralists.lyrasis.org <archivesspace_users_group-bounces at lyralists.lyrasis.org> on behalf of Blake Carver <blake.carver at lyrasis.org>
Date: Tuesday, January 4, 2022 at 10:58 AM
To: Archivesspace Users Group <archivesspace_users_group at lyralists.lyrasis.org>
Subject: Re: [Archivesspace_Users_Group] Repeating error message

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Can you share way more of the area around those errors?

________________________________

From: archivesspace_users_group-bounces at lyralists.lyrasis.org <archivesspace_users_group-bounces at lyralists.lyrasis.org> on behalf of Galligan, Patrick <PGalligan at rockarch.org>
Sent: Tuesday, January 4, 2022 10:53 AM
To: Archivesspace Users Group <archivesspace_users_group at lyralists.lyrasis.org>
Subject: [Archivesspace_Users_Group] Repeating error message



All,



We’ve been getting the below error message about once a week for the past few weeks, which has required a restart of the AS system, but we’ve been unable to track down what’s causing it. We’re on AS version 3.1.1. When the messages start showing up, we’re unable to load resources or accessions. We are also using an external Solr index that is located on a different server.



Any ideas on where to start?



ERROR -- : Thread-2956: uri:classloader:/jsonmodel_client.rb:490:in `all'

/archivesspace/data/tmp/jetty-0.0.0.0-8091-indexer.war-_aspace-indexer-any-/webapp/WEB-INF/app/main.rb:32:in `block in main'



There are a lot of other messages in about ruby gems and the indexer like so:



archivesspace.gems.gems.sinatra_minus_2_dot_0_dot_5.lib.sinatra.base.RUBY$method$call$0(/archivesspace/gems/gems/sinatra-2.0.5/lib/sinatra/base.rb:194)

archivesspace.data.tmp.jetty_minus_0_dot_0_dot_0_dot_0_minus_8089_minus_backend_dot_war_minus___minus_any_minus_.webapp.WEB_minus_INF.app.main.invokeOther31:call(/archivesspace/data/tmp/jetty-0.0.0.0-8089-backend.war-_-any-/webapp/WEB-INF/app/main.rb:320)



There’s a lot going on in the messages, so any insight from someone that has seen this type of error message before would be helpful.



Patrick Galligan

Rockefeller Archive Center




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