[Archivesspace_Users_Group] Advice on what to look for in AS logs after printing error?

[Blake Carver]

It's going to be a bit of looking for a bunch of needles in a very short hay stack kinda thing.
The errors should have either FATAL or ERROR and something about pdf around there somewhere. Sometimes there will be allotta other FATAL and ERROR around, so you'll need to narrow it down based on what each one says.
You could also look for "92" "126" and "21" I think the resource number should show up around the error as well.
Also wouldn't surprise me to see this error in particular, but not always:


RuntimeError (Failed to clean XML: The entity name must immediately follow the '&' in the entity reference.):

________________________________
From: archivesspace_users_group-bounces at lyralists.lyrasis.org <archivesspace_users_group-bounces at lyralists.lyrasis.org> on behalf of Kyle Breneman <kbreneman at ubalt.edu>
Sent: Wednesday, January 5, 2022 12:36 PM
To: Archivesspace Users Group <archivesspace_users_group at lyralists.lyrasis.org>
Subject: Re: [Archivesspace_Users_Group] Advice on what to look for in AS logs after printing error?


Thank you for that reminder, Blake!  Another question: the print action was being run from the following pages.  Wouldn’t clicking the AS print button itself register in the logs?  If so, how could I efficiently find those lines?



https://archivesspace.ubalt.edu/repositories/2/resources/92

https://archivesspace.ubalt.edu/repositories/2/resources/126

https://archivesspace.ubalt.edu/repositories/2/resources/21



Kyle Breneman

Integrated Digital Services Librarian

The University of Baltimore

kbreneman at ubalt.edu<mailto:kbreneman at ubalt.edu>

I believe in freedom of thought and

freedom of speech. Do you?



From: archivesspace_users_group-bounces at lyralists.lyrasis.org <archivesspace_users_group-bounces at lyralists.lyrasis.org> On Behalf Of Blake Carver
Sent: Wednesday, January 5, 2022 12:31 PM
To: Archivesspace Users Group <archivesspace_users_group at lyralists.lyrasis.org>
Subject: Re: [Archivesspace_Users_Group] Advice on what to look for in AS logs after printing error?



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grep the logs for  ERROR or FATAL

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From: archivesspace_users_group-bounces at lyralists.lyrasis.org<mailto:archivesspace_users_group-bounces at lyralists.lyrasis.org> <archivesspace_users_group-bounces at lyralists.lyrasis.org<mailto:archivesspace_users_group-bounces at lyralists.lyrasis.org>> on behalf of Kyle Breneman <kbreneman at ubalt.edu<mailto:kbreneman at ubalt.edu>>
Sent: Wednesday, January 5, 2022 12:28 PM
To: archivesspace_users_group at lyralists.lyrasis.org<mailto:archivesspace_users_group at lyralists.lyrasis.org> <archivesspace_users_group at lyralists.lyrasis.org<mailto:archivesspace_users_group at lyralists.lyrasis.org>>
Subject: [Archivesspace_Users_Group] Advice on what to look for in AS logs after printing error?



Our archives staff have noticed that AS tends to get hung up when users click the Print button on some of our largest collections.  Campus IT tested this today.  The server did not hang for them, but the print action also did not complete.  They got a very, very generic error message (attached).



I have access to the ArchivesSpace files on the server, including the /logs directory, but I’m not sure how to parse the logs for clues.  Does anyone have advice for how I can sift through the logs?



Kyle Breneman

Integrated Digital Services Librarian

The University of Baltimore

kbreneman at ubalt.edu<mailto:kbreneman at ubalt.edu>

I believe in freedom of thought and

freedom of speech. Do you?


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