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It's going to be a bit of looking for a bunch of needles in a very short hay stack kinda thing.</div>
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The errors should have either FATAL or ERROR and something about pdf around there somewhere. Sometimes there will be allotta other FATAL and ERROR around, so you'll need to narrow it down based on what each one says.</div>
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You could also look for "92" "126" and "21" I think the resource number should show up around the error as well.</div>
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Also wouldn't surprise me to see this error in particular, but not always:</div>
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<pre dir="ltr" style="padding:6px 10px;font-family:Consolas, "Liberation Mono", Menlo, "Bitstream Vera Sans Mono", Courier, monospace;font-size:12.025px;color:rgb(104, 115, 125);border-radius:3px;display:block;margin:15px 0px;line-height:19px;word-break:break-all;overflow-wrap:break-word;background:rgb(248, 249, 249);border:1px solid rgb(194, 200, 204);outline:0px"><code style="font-size:12px;border-radius:3px;background:none;margin:0px;outline:0px;word-break:break-word">RuntimeError (Failed to clean XML: The entity name must immediately follow the '&' in the entity reference.):</code></pre>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> archivesspace_users_group-bounces@lyralists.lyrasis.org <archivesspace_users_group-bounces@lyralists.lyrasis.org> on behalf of Kyle Breneman
<kbreneman@ubalt.edu><br>
<b>Sent:</b> Wednesday, January 5, 2022 12:36 PM<br>
<b>To:</b> Archivesspace Users Group <archivesspace_users_group@lyralists.lyrasis.org><br>
<b>Subject:</b> Re: [Archivesspace_Users_Group] Advice on what to look for in AS logs after printing error?</font>
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<p class="x_MsoNormal"><span style="font-size:12.0pt; font-family:"Garamond",serif; color:#2E74B5">Thank you for that reminder, Blake! Another question: the print action was being run from the following pages. Wouldn’t clicking the AS print button itself
register in the logs? If so, how could I efficiently find those lines?</span></p>
<p class="x_MsoNormal"><span style="font-size:12.0pt; font-family:"Garamond",serif; color:#2E74B5"> </span></p>
<p class="x_MsoNormal"><a href="https://archivesspace.ubalt.edu/repositories/2/resources/92" target="_blank">https://archivesspace.ubalt.edu/repositories/2/resources/92</a><br>
<br>
<a href="https://archivesspace.ubalt.edu/repositories/2/resources/126" target="_blank">https://archivesspace.ubalt.edu/repositories/2/resources/126</a><br>
<br>
<a href="https://archivesspace.ubalt.edu/repositories/2/resources/21" target="_blank">https://archivesspace.ubalt.edu/repositories/2/resources/21</a><span style="font-size:12.0pt; font-family:"Garamond",serif; color:#2E74B5"></span></p>
<p class="x_MsoNormal"><span style="font-size:12.0pt; font-family:"Garamond",serif; color:#2E74B5"> </span></p>
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<p class="x_MsoNormal"><b><span style="font-size:14.0pt; font-family:"Century Gothic",sans-serif; color:#4472C4">Kyle Breneman</span></b></p>
<p class="x_MsoNormal"><span style="font-size:12.0pt; font-family:"Century Gothic",sans-serif; color:#70AD47">Integrated Digital Services Librarian</span></p>
<p class="x_MsoNormal"><span style="font-size:12.0pt; font-family:"Century Gothic",sans-serif; color:black">The University of Baltimore</span></p>
<p class="x_MsoNormal"><a href="mailto:kbreneman@ubalt.edu"><span style="font-size:12.0pt; font-family:"Century Gothic",sans-serif">kbreneman@ubalt.edu</span></a><span style="font-size:12.0pt; font-family:"Century Gothic",sans-serif; color:black"></span></p>
<p class="x_MsoNormal"><i><span style="font-size:10.0pt; font-family:"Century Gothic",sans-serif; color:#2E74B5">I believe in freedom of thought and
</span></i></p>
<p class="x_MsoNormal"><i><span style="font-size:10.0pt; font-family:"Century Gothic",sans-serif; color:#2E74B5">freedom of speech. Do you?</span></i></p>
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<p class="x_MsoNormal"><b>From:</b> archivesspace_users_group-bounces@lyralists.lyrasis.org <archivesspace_users_group-bounces@lyralists.lyrasis.org>
<b>On Behalf Of </b>Blake Carver<br>
<b>Sent:</b> Wednesday, January 5, 2022 12:31 PM<br>
<b>To:</b> Archivesspace Users Group <archivesspace_users_group@lyralists.lyrasis.org><br>
<b>Subject:</b> Re: [Archivesspace_Users_Group] Advice on what to look for in AS logs after printing error?</p>
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<p class="x_MsoNormal"><span style="font-size:12.0pt; color:black">grep the logs for ERROR or FATAL</span></p>
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<p class="x_MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black">
</span><a href="mailto:archivesspace_users_group-bounces@lyralists.lyrasis.org">archivesspace_users_group-bounces@lyralists.lyrasis.org</a><span style="color:black"> <</span><a href="mailto:archivesspace_users_group-bounces@lyralists.lyrasis.org">archivesspace_users_group-bounces@lyralists.lyrasis.org</a><span style="color:black">>
on behalf of Kyle Breneman <</span><a href="mailto:kbreneman@ubalt.edu">kbreneman@ubalt.edu</a><span style="color:black">><br>
<b>Sent:</b> Wednesday, January 5, 2022 12:28 PM<br>
<b>To:</b> </span><a href="mailto:archivesspace_users_group@lyralists.lyrasis.org">archivesspace_users_group@lyralists.lyrasis.org</a><span style="color:black"> <</span><a href="mailto:archivesspace_users_group@lyralists.lyrasis.org">archivesspace_users_group@lyralists.lyrasis.org</a><span style="color:black">><br>
<b>Subject:</b> [Archivesspace_Users_Group] Advice on what to look for in AS logs after printing error?</span>
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<p class="x_xmsonormal"><span style="font-size:12.0pt; font-family:"Garamond",serif; color:#2E74B5">Our archives staff have noticed that AS tends to get hung up when users click the Print button on some of our largest collections. Campus IT tested this today.
The server did not hang for them, but the print action also <i>did not complete</i>. They got a very, very generic error message (attached).
</span></p>
<p class="x_xmsonormal"><span style="font-size:12.0pt; font-family:"Garamond",serif; color:#2E74B5"> </span></p>
<p class="x_xmsonormal"><span style="font-size:12.0pt; font-family:"Garamond",serif; color:#2E74B5">I have access to the ArchivesSpace files on the server, including the /logs directory, but I’m not sure how to parse the logs for clues. Does anyone have advice
for how I can sift through the logs? </span></p>
<p class="x_xmsonormal"><span style="font-size:12.0pt; font-family:"Garamond",serif; color:#2E74B5"> </span></p>
<p class="x_xmsonormal"><b><span style="font-size:14.0pt; font-family:"Century Gothic",sans-serif; color:#4472C4">Kyle Breneman</span></b></p>
<p class="x_xmsonormal"><span style="font-size:12.0pt; font-family:"Century Gothic",sans-serif; color:#70AD47">Integrated Digital Services Librarian</span></p>
<p class="x_xmsonormal"><span style="font-size:12.0pt; font-family:"Century Gothic",sans-serif; color:black">The University of Baltimore</span></p>
<p class="x_xmsonormal"><a href="mailto:kbreneman@ubalt.edu"><span style="font-size:12.0pt; font-family:"Century Gothic",sans-serif">kbreneman@ubalt.edu</span></a></p>
<p class="x_xmsonormal"><i><span style="font-size:10.0pt; font-family:"Century Gothic",sans-serif; color:#2E74B5">I believe in freedom of thought and
</span></i></p>
<p class="x_xmsonormal"><i><span style="font-size:10.0pt; font-family:"Century Gothic",sans-serif; color:#2E74B5">freedom of speech. Do you?</span></i></p>
<p class="x_xmsonormal"> </p>
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