[Archivesspace_Users_Group] collection organization and inventory 2.3

[Knox, Ashley M.]

We are happy to report that our issue was resolved thanks to the support ticket assistance. While troubleshooting what was a Solr issue, we were trying various ways of deleting files from the data directory, but found that we needed to completely empty it out, since we were upgrading to the new PUI for the first time. After the index, everything appears to be back in sync again and appearing how it should.

Thanks,

Ashley


Ashley Knox
Digital Initiatives Librarian
William M. Randall Library
University of North Carolina Wilmington
601 South College Road
Wilmington, NC 28403-5616
910-962-7996
knoxa at uncw.edu<mailto:knoxa at uncw.edu>
http://library.uncw.edu<http://library.uncw.edu/>




From: archivesspace_users_group-bounces at lyralists.lyrasis.org <archivesspace_users_group-bounces at lyralists.lyrasis.org> On Behalf Of Christine Di Bella
Sent: Tuesday, April 17, 2018 4:14 PM
To: Archivesspace Users Group <archivesspace_users_group at lyralists.lyrasis.org>
Subject: Re: [Archivesspace_Users_Group] collection organization and inventory 2.3

Hi Ashley,

I'm going to set up a support ticket for you on this. (You'll see another message about that from me directly to you in a minute.) It would be great if you'd share the solution back to the listserv once the issue gets resolved.

Christine

Christine Di Bella
ArchivesSpace Program Manager
christine.dibella at lyrasis.org<mailto:christine.dibella at lyrasis.org>
800.999.8558 x2905
678-235-2905
cdibella13 (Skype)

[ASpaceOrgHomeMedium]


From: archivesspace_users_group-bounces at lyralists.lyrasis.org<mailto:archivesspace_users_group-bounces at lyralists.lyrasis.org> <archivesspace_users_group-bounces at lyralists.lyrasis.org<mailto:archivesspace_users_group-bounces at lyralists.lyrasis.org>> On Behalf Of Knox, Ashley M.
Sent: Tuesday, April 17, 2018 10:00 AM
To: Archivesspace Users Group <archivesspace_users_group at lyralists.lyrasis.org<mailto:archivesspace_users_group at lyralists.lyrasis.org>>
Subject: [Archivesspace_Users_Group] collection organization and inventory 2.3

Hello,

We recently upgraded from 1.5 to 2.3.1. Container edits to existing collections and new collections are not reflected in the Collection organization window. General information made to the resources are reflected just fine and work properly. The collection organization area shows the old data, almost like the indexes weren't matching up. One suggestion we saw on the listserv was to delete and reindex Solr. We did this on our development instance and now Collection organization window is completely gone and the Collection Organization (middle tab) doesn't function. In troubleshooting, we also see this error pop-up when you click the back button after going from tab to tab in a collection. May be unrelated, but wanted to include just in case 'Your request could not be completed due to an unexpected error'

>From the Sys Admin
'Here is what I've tried so far, in the order we tried them.
Resequence - no effect
Delete indexer_state - no effect
Ran Data Checker (asck plugin) - no invalid records, some records not indexed.
Deleted Solr index, deleted indexer_state - now the side bar is gone and the middle button doesn't do anything
Ran Data Checker - 1 record not found in the search index'

Any suggestions?

Thanks so much,

Ashley


Ashley Knox
Digital Initiatives Librarian
William M. Randall Library
University of North Carolina Wilmington
601 South College Road
Wilmington, NC 28403-5616
910-962-7996
knoxa at uncw.edu<mailto:knoxa at uncw.edu>
http://library.uncw.edu<http://library.uncw.edu/>


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