[Archivesspace_Users_Group] Components not displaying in one of our repositories

[Conathan, Lisa]

Thanks to Mark for the tips on this issue. We haven't been able to solve
it. We tried running the query that Mark suggested and got a null response.
The problem persists. Some, if not all, of the components display in the
PUI, they just have no connection to their parent
<http://archivesspace.williams.edu:8081/repositories/4/archival_objects/9109>
collection. Anyone else who is facing this issue, please get in touch.

Lisa

+++++++++++++++++++++
Lisa Conathan
Head of Special Collections
Williams College Libraries
413-597-2930

On Mon, Nov 6, 2017 at 1:32 PM, Custer, Mark <mark.custer at yale.edu> wrote:

> Hi Lisa,
>
>
>
> I’ve no clue what could be causing this, but others have reported the
> issue as well.  Hopefully the root cause of the issue can be identified
> with enough eyes on the problem.  So far, I haven’t seen this happen in
> Yale’s TEST PUI instance (on 2.1.2) or on our DEV instance (on version
> 20171105-1021).
>
>
>
> Chris Fitzpatrick started a thread on the Apace Google Groups about this,
> though, which might be helpful:  https://groups.google.com/
> forum/#!topic/archivesspace/PhgUjukaNzQ
>
>
>
> My first inclination would be that things are stuck in an indexing loop
> (e.g. https://groups.google.com/d/msg/archivesspace/mRH_eCDHpwE/
> 2fjb5EAfAgAJ), but that could be completely wrong.  In any event, can you
> ask someone who has database access to run this query:
>
>
>
> *select* * *from* archival_object *where* root_record_id *is* *null*;
>
>
>
> If they get any results that way, that would cause an issue.
>
>
>
> As for whey it would happen in just one repository, I believe that once
> the indexer gets stuck (and it goes through the record types one repository
> at a time, I think) then it just won’t ever get to the rest of the record
> types in that particular repository.  Some of the archival objects in this
> repository are indeed being indexed (e.g. http://archivesspace.williams.
> edu:8081/repositories/4/archival_objects/10484), but not completely,
> since this archival object doesn’t even know which collection it’s supposed
> to be part of.
>
>
>
> Mark
>
>
>
>
>
>
>
> *From:* archivesspace_users_group-bounces at lyralists.lyrasis.org [mailto:
> archivesspace_users_group-bounces at lyralists.lyrasis.org] *On Behalf Of *Conathan,
> Lisa
> *Sent:* Monday, 06 November, 2017 1:12 PM
> *To:* archivesspace_users_group at lyralists.lyrasis.org
> *Subject:* [Archivesspace_Users_Group] Components not displaying in one
> of our repositories
>
>
>
> Hi everyone,
>
>
>
> Williams College is running 2.2.0 and we have two repositories publishing
> to the PUI
> <https://urldefense.proofpoint.com/v2/url?u=http-3A__archivesspace.williams.edu-3A8081_&d=DwMFaQ&c=cjytLXgP8ixuoHflwc-poQ&r=7Ez68qVcrmRD6nn1FqwoHBDEOxeRUCPm3xGvnFT0zjU&m=JzBHIZxvRNvhkRySA5RldRIIZdP1kv2X96NkBAW8OIU&s=jAORfSXBDnqTaD_cf0ibihSXV3M8AJY0fAiK5Tt6Y4U&e=>.
> One repository is displaying resource records correctly, and the other
> <https://urldefense.proofpoint.com/v2/url?u=http-3A__archivesspace.williams.edu-3A8081_repositories_4_resources-3F&d=DwMFaQ&c=cjytLXgP8ixuoHflwc-poQ&r=7Ez68qVcrmRD6nn1FqwoHBDEOxeRUCPm3xGvnFT0zjU&m=JzBHIZxvRNvhkRySA5RldRIIZdP1kv2X96NkBAW8OIU&s=8vtBE8ji2nrH10jpy54p5xzHPpLvPeDnVVKE971Otdg&e=>
> is displaying only collection-level information (no collection
> organization, no container list on the right side of the screen).
> Components also do not display in the container inventory. We've double
> checked that everything is published, reindexed, and rebooted. We
> experienced this previously, and then the problem resolved with one of the
> patches, and now has re-appeared. Anyone know why we might be having this
> problem with just one of our repositories and what we might try to address
> it?
>
>
>
> Lisa
>
>
> +++++++++++++++++++++
> Lisa Conathan
> Head of Special Collections
> Williams College Libraries
> 413-597-2930 <(413)%20597-2930>
>
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