[Archivesspace_Users_Group] Barcodes Disappearing from Database

[Alexander Duryee]

Following up on this, we were able to identify the issue.  What appeared to
be data loss on the backend was caused by an interface issue on the
frontend, in which barcodes were not being carried through into the Rapid
Barcode Entry screen.

To replicate this issue:

- Open Manage Top Containers, select a number of containers, and open Rapid
Barcode Entry
- Enter barcodes for the containers and save.  This will take you back to
the Manage Top Containers screen with your containers still selected.
- Wait a few minutes, so that the barcodes will have propagated into the
index
- Open Rapid Barcode Entry for the containers that you previously selected
- Despite the containers having saved barcodes, and the barcodes being
indexed, the Rapid Barcode Entry screen will not display the barcodes!

As a workaround, refresh the Manage Top Containers screen before re-opening
Rapid Barcode Entry.

Thanks,
--Alex

On Fri, Jul 14, 2017 at 5:12 PM, Alexander Duryee <alexanderduryee at nypl.org>
wrote:

> We've started assigning barcodes in bulk via the Manage Top Containers
> screen, and have run into a troubling issue.  Assigning barcodes to Top
> Containers via the Rapid Barcode Entry screen has gone well; however,
> ranges of barcodes (typically the last set done at once) will disappear
> from the application without warning.  Examining the system log reveals
> that the barcodes were not removed via the frontend or API - there are no
> API calls that would have assigned a blank value to the containers.  More
> perplexing, the missing barcodes do not manifest in the index - searching
> the barcodes via the Manage Top Container screen would show them as being
> present, but checking the container directly (or the backend database)
> shows no barcode.  It's as if the data simply disappeared, with no obvious
> cause.
>
> NYPL has created a number of custom plugins, so it's not impossible that
> one of them is causing the issue.  However, none of our plugins directly
> modify the TopContainer model, so I doubt that one of them is causing the
> issue.  We're on 1.5.1 still.
>
> Has anyone else encountered an issue like this, or is there something I
> should be on the lookout for that could be impacting our data?
>
> Thanks!
> --Alex
>
> --
> Alexander Duryee
> Metadata Archivist
> New York Public Library
> (917)-229-9590 <(917)%20229-9590>
> alexanderduryee at nypl.org
>



-- 
Alexander Duryee
Metadata Archivist
New York Public Library
(917)-229-9590
alexanderduryee at nypl.org
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