[Archivesspace_Users_Group] moved ArchivesSpace to a different server, no longer able to access

[Christine Di Bella]

Hi Shannon,

If they haven't already looked at it, your IT people should definitely take a look at the technical documentation about installing and running ArchivesSpace at http://archivesspace.github.io/archivesspace/. Depending on the platform of the server and how it was set up originally, different things may be going on. Most of the settings are governed by the config file, which is in the archivesspace/config directory on the server where ArchivesSpace is installed. There's information about this file and configuring ArchivesSpace at http://archivesspace.github.io/archivesspace/user/configuring-archivesspace/.

(If ArchivesSpace was set up at its own new domain, they'll need to make sure to update the DNS record with the new IP address, but that would be outside of ArchivesSpace itself.)

Christine

Christine Di Bella
Community Outreach Manager
christine.dibella at lyrasis.org<mailto:christine.dibella at lyrasis.org>
800.999.8558 x2905
678-235-2905
cdibella13 (Skype)
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From: archivesspace_users_group-bounces at lyralists.lyrasis.org [mailto:archivesspace_users_group-bounces at lyralists.lyrasis.org] On Behalf Of Morelli, Shannon
Sent: Monday, September 26, 2016 1:25 PM
To: archivesspace_users_group at lyralists.lyrasis.org
Subject: [Archivesspace_Users_Group] moved ArchivesSpace to a different server, no longer able to access

We hired a consultant to set up ArchivesSpace for our institution and migrate our data from Archivists' Toolkit.  Recently, as part of an effort to synchronize ArchivesSpace with Preservica (our digital preservation system), our IT department moved the ArchivesSpace server off the Frick domain and moved it to the DMZ, it now has a new IP address.  After the move, I'm not able to access ArchivesSpace through the same browser address.  Can anyone help me out with what our IT staff can do to resolve this issue, anything specific they can reconfigure on the server? Since they did not set up the server, they do not know how to proceed.

Thanks!

Shannon

Shannon Yule Morelli
Associate Archivist and Lead Digital Archivist
The Frick Collection and Frick Art Reference Library
10 E. 71st Street
New York, NY 10021
(212) 547 - 0717

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