[Archivesspace_Users_Group] moved ArchivesSpace to a different server, no longer able to access

[Morelli, Shannon]

We hired a consultant to set up ArchivesSpace for our institution and migrate our data from Archivists' Toolkit.  Recently, as part of an effort to synchronize ArchivesSpace with Preservica (our digital preservation system), our IT department moved the ArchivesSpace server off the Frick domain and moved it to the DMZ, it now has a new IP address.  After the move, I'm not able to access ArchivesSpace through the same browser address.  Can anyone help me out with what our IT staff can do to resolve this issue, anything specific they can reconfigure on the server? Since they did not set up the server, they do not know how to proceed.

Thanks!

Shannon

Shannon Yule Morelli
Associate Archivist and Lead Digital Archivist
The Frick Collection and Frick Art Reference Library
10 E. 71st Street
New York, NY 10021
(212) 547 - 0717

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