[Archivesspace_Users_Group] white screen lock-out

[Tang, Lydia]

Hi Chris and everyone,

I wouldn’t be trying to save more then 10 lines at once (referring to my earlier post about the ease of losing RDE data – which BTW has gotten better, maybe I’m getting the hang of it or maybe there was a tweak on the back end, but I haven’t lost my data nearly as often as the fall), but the white screen lock-out happens even when I erase an archival object.  It happens on a regular basis for me, where I either have to log back in to our Aspace instance or even have to switch to a new browser and try again.  I am using Google Chrome as the browser, but also use Safari if I have to.

My IT folks increased the uh – buffer (sorry, not techie) memory, but this lock-out still occurs.  When it does, their logs are not able to show the problem.

Thanks so much for any help you could provide!

Lydia

—

Hi Lydia,

How many rows are you trying to save at once? And which browser? You might be killing your browser's javascript engine.
b,chris.

Chris Fitzpatrick | Developer, ArchivesSpace
Skype: chrisfitzpat  | Phone: 918.236.6048
http://archivesspace.org/

________________________________________
From: archivesspace_users_group-bounces at lyralists.lyrasis.org<http://lyralists.lyrasis.org/mailman/listinfo/archivesspace_users_group> <archivesspace_users_group-bounces at lyralists.lyrasis.org<http://lyralists.lyrasis.org/mailman/listinfo/archivesspace_users_group>> on behalf of Tang, Lydia <ltang5 at mail.lib.msu.edu<http://lyralists.lyrasis.org/mailman/listinfo/archivesspace_users_group>>
Sent: Tuesday, March 29, 2016 11:03 PM
To: archivesspace_users_group at lyralists.lyrasis.org<http://lyralists.lyrasis.org/mailman/listinfo/archivesspace_users_group>
Subject: [Archivesspace_Users_Group] white screen lock-out

Hello!
Sometimes when I am inputting data with the Rapid Data Entry (RDE) tool, our Aspace instance tends to go to a white screen and basically locks me out.  I try even closing the browser window and then relogging back in, but it still will be completely white for trying to access the particular resource.  I was just wondering if this is a local problem for me, or whether it is more widespread?  Thank you so much,
Lydia