[Archivesspace_Users_Group] Backend Session Not Found

Chris Fitzpatrick Chris.Fitzpatrick at lyrasis.org
Wed Jan 13 12:16:25 EST 2016


Hi Patrick,


Hm, that is odd. So, the stuff UI is always via the same URL for everyone?

Also, it's not multiple people using the same login information ( therefore someone might be logging out? Sorry, just a sanity check question .. )

b,chris.


Chris Fitzpatrick | Developer, ArchivesSpace
Skype: chrisfitzpat  | Phone: 918.236.6048
http://archivesspace.org/


________________________________
From: archivesspace_users_group-bounces at lyralists.lyrasis.org <archivesspace_users_group-bounces at lyralists.lyrasis.org> on behalf of Flanagan, Patrick <PJFlanagan at ship.edu>
Sent: Wednesday, January 13, 2016 5:58 PM
To: Archivesspace Users Group ‎[archivesspace_users_group at lyralists.lyrasis.org]‎
Subject: [Archivesspace_Users_Group] Backend Session Not Found

Good morning,

I have a question that isn't migration related for once. Users on one of my instances in a clustered setup are seeing "Your backend session was not found" periodically, which doesn't appear to be the error message related to an ordinary timeout (that would have been "Your session expired due to inactivity")

Are there any common causes for this? The setup is clustered, but the staff interface explicitly uses only one install on one machine. That is to say the public interface is load-balanced, but any usage on the staff side is always with the same server.

Thanks for your time,

~Patrick Flanagan
KLN Applications Administrator
Keystone Library Network Hub
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