[Archivesspace_Users_Group] Jasper Reports error?

[Ben Goldman]

Hi Patrick, 

Unfortunately, we have not been able to get our technical support to address this issue, so I have no update to share. I will plan to follow up when this is addressed. 

Thanks, 
Ben 

Ben Goldman 
Digital Records Archivist & 
Sally W. Kalin Early Career Librarian for Technological Innovations 
Penn State University Libraries 


From: "Galligan, Patrick" <PGalligan at rockarch.org> 
To: "Archivesspace Users Group" <archivesspace_users_group at lyralists.lyrasis.org> 
Sent: Monday, January 4, 2016 10:03:50 AM 
Subject: Re: [Archivesspace_Users_Group] Jasper Reports error? 



Ben, 



I wanted to follow-up and see if you had resolved this issue. We have the Jasper Reports working on our machine, but are still having troubles with these three original reports. 



Did you find a solution for this error? I didn’t see it being discussed in the thread that Carlos posted. 




Patrick Galligan 

Rockefeller Archive Center 

Assistant Digital Archivist 

914-366-6386 





From: archivesspace_users_group-bounces at lyralists.lyrasis.org [mailto:archivesspace_users_group-bounces at lyralists.lyrasis.org] On Behalf Of Ben Goldman 
Sent: Thursday, December 03, 2015 9:41 AM 
To: Archivesspace Users Group 
Subject: Re: [Archivesspace_Users_Group] Jasper Reports error? 





I'm wondering if there was any resolution to this issue, as reported by Patrick. We are having the same issues here at Penn State. 



Thanks, 


Ben 





Ben Goldman 
Digital Records Archivist & 
Sally W. Kalin Early Career Librarian for Technological Innovations 
Penn State University Libraries 






From: "Galligan, Patrick" < PGalligan at rockarch.org > 
To: "Archivesspace Users Group" < archivesspace_users_group at lyralists.lyrasis.org > 
Sent: Friday, November 20, 2015 10:36:13 AM 
Subject: Re: [Archivesspace_Users_Group] Jasper Reports error? 





Brian, 



We’re running AS on CentOS, and installed the Arial fonts to get the Jasper Reports working. I just noticed that those three reports on the bottom of the page were the originally three included and not actually Jasper. There are no spaces in the full path to the AS directory. 



Changed the config settings to sans-serif only and still getting the same error. Do we need to make sure that a specific font family is installed on the machine? 




Patrick Galligan 

Rockefeller Archive Center 

Assistant Digital Archivist 

914-366-6386 





From: archivesspace_users_group-bounces at lyralists.lyrasis.org [ mailto:archivesspace_users_group-bounces at lyralists.lyrasis.org ] On Behalf Of Brian Hoffman 
Sent: Friday, November 20, 2015 10:19 AM 
To: Archivesspace Users Group 
Subject: Re: [Archivesspace_Users_Group] Jasper Reports error? 




Hi Patrick, 





This looks like a font access problem (the app is having trouble accessing the font it wants). Also, this is actually not a Jasper report, just a regular report. Are you on a Windows machine, and are there any spaces in the full path to your archivesspace directory? 





What happens if you add this to your config.rb file and restart? 





AppConfig[:report_pdf_font_family] = "sans-serif" 








Brian 

















On Nov 20, 2015, at 9:02 AM, Galligan, Patrick < PGalligan at rockarch.org > wrote: 





org.xhtmlrenderer.swing.NaiveUserAgent.getBinaryResource(org/xhtmlrenderer/swing/NaiveUserAgent.java:228) org.xhtmlrenderer.pdf.ITextFontResolver.importFontFaces(org/xhtmlrenderer/pdf/ITextFontResolver.java:97) 









_______________________________________________ 
Archivesspace_Users_Group mailing list 
Archivesspace_Users_Group at lyralists.lyrasis.org 
http://lyralists.lyrasis.org/mailman/listinfo/archivesspace_users_group 

_______________________________________________ 
Archivesspace_Users_Group mailing list 
Archivesspace_Users_Group at lyralists.lyrasis.org 
http://lyralists.lyrasis.org/mailman/listinfo/archivesspace_users_group 
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lyralists.lyrasis.org/pipermail/archivesspace_users_group/attachments/20160112/c7d8e876/attachment.html>