[Archivesspace_Users_Group] Help With Access

Brad Westbrook brad.westbrook at lyrasis.org
Mon Aug 31 09:39:29 EDT 2015


Hi, Tara,

In what browser are you experiencing this problem?  If IE, what version are you using?

Brad W.

From: archivesspace_users_group-bounces at lyralists.lyrasis.org [mailto:archivesspace_users_group-bounces at lyralists.lyrasis.org] On Behalf Of Hurt, Tara (Library)
Sent: Monday, August 31, 2015 9:34 AM
To: Archivesspace Users Group
Subject: [Archivesspace_Users_Group] Help With Access

Good morning, I am still having trouble accessing Archives Space and I am getting run time errors.
Last week I could not get the screen to stay active enough to capture BUT I did capture some screens today.

The first capture below (first attachment) is the home screen I get ... all seems to be as normal here.

Sometimes when I click to login in I get the run time error screen below.
Sometimes if it does let me login, then as soon as I click on anything in AS, I get the run time error below (second screen shot attached).

Cannot seem to get by this error .. we really need your help, it is the start of the academic year and we need the AS access.

Thanks again for your help.  Tara
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