From mgranahan at nfais.org Fri Jan 2 14:37:31 2015 From: mgranahan at nfais.org (Marcie Granahan) Date: Fri, 2 Jan 2015 19:37:31 +0000 Subject: [nfais-l] The User Experience: How Libraries and Content Providers Can Fuel Customer Satisfaction Message-ID: ==================================================================== NFAIS Webinar: The User Experience: How Libraries and Content Providers Can Fuel Customer Satisfaction Date: Friday, January 9, 2015 Time: 11:00 am - 12:30 pm (EST) Registration Information: http://www.nfais.org/index.php?option=com_mc&view=mc&mcid=72&eventId=461107&orgId=nfais ==================================================================== What's Covered: With the advent of the digital era, libraries across the spectrum - whether in academia, government or corporate - continue to make the transition from managing solely the traditional physical library to managing the hybrid physical/digital library. In this hybrid library, what matters for both librarians and content providers is the ongoing need to optimize user experience (UX). When it comes to UX, is that more than the interface that is presented in the context of the library? What is it that your users (or customers) are looking for in gaining access to access the information and research they need or want to find? In this 90-minute webinar, attendees will learn about: * Leveraging user/usage data in the design of new library interfaces. * New and emerging user preferences for content formats. * Delivering an over-the-top UX across the array of devices carried by younger users. * Meeting content providers' obligations or concerns in regard to creating optimal user experiences. * Conducting contextual inquiry method to generate reliable UX data and feedback. Join us on Friday, January 9, 2015, to hear Kate Lawrence, Vice President of User Research with EBSCO Information Services, talk about how librarians and content providers can drive customer satisfaction through improved UX. ________________________________ To register or learn more about this event, go to http://www.nfais.org/index.php?option=com_mc&view=mc&mcid=72&eventId=461107&orgId=nfais. For individual registrants, the cost of the webinar is $125 for NFAIS members, $150 for allied societies*, and $195 for non-members. Group rates for three or more attendees are also available. *Allied Societies: LYRASIS, CENDI, ICSTI, the Society for Scholarly Publishing, the Professional & Scholarly Publishing Division of AAP, The Association of American University Presses, NISO, and ASIS&T. REGISTER NOW!! CONTACT: For more information on this event or any of those shown below, please contact Jill O'Neill, Director of Professional Development at 443-221-2980 ext. 102 or via email at jilloneill at nfais.org. UPCOMING NFAIS EVENTS February 22-24, 2015 - NFAIS Annual Conference (DC Metro Area) -------------- next part -------------- An HTML attachment was scrubbed... URL: From jilloneill at nfais.org Tue Jan 6 16:45:58 2015 From: jilloneill at nfais.org (Jill O'Neill) Date: Tue, 6 Jan 2015 21:45:58 +0000 Subject: [nfais-l] Registration Closing Wednesday Close of Business - January 9 Webinar Message-ID: <1420580779814.4613@nfais.org> This is just a reminder to NFAIS members that registration for Friday's webinar, featuring user experience research expert Kate Lawrence of EBSCO will be closing tomorrow (Wednesday) at 5pm. As a reminder, additional information about this webinar appears below: NFAIS Webinar: The User Experience: How Libraries and Content Providers Can Fuel Customer Satisfaction Date: Friday, January 9, 2015 Time: 11:00 am - 12:30 pm (EST) Registration Information: http://www.nfais.org/index.php?option=com_mc&view=mc&mcid=72&eventId=461107&orgId=nfais ==================================================================== What's Covered: With the advent of the digital era, libraries across the spectrum - whether in academia, government or corporate - continue to make the transition from managing solely the traditional physical library to managing the hybrid physical/digital library. In this hybrid library, what matters for both librarians and content providers is the ongoing need to optimize user experience (UX). When it comes to UX, is that more than the interface that is presented in the context of the library? What is it that your users (or customers) are looking for in gaining access to access the information and research they need or want to find? In this 90-minute webinar, attendees will learn about: * Leveraging user/usage data in the design of new library interfaces. * New and emerging user preferences for content formats. * Delivering an over-the-top UX across the array of devices carried by younger users. * Meeting content providers' obligations or concerns in regard to creating optimal user experiences. * Conducting contextual inquiry method to generate reliable UX data and feedback. Join us on Friday, January 9, 2015, to hear Kate Lawrence, Vice President of User Research with EBSCO Information Services, talk about how librarians and content providers can drive customer satisfaction through improved UX. ________________________________ To register or learn more about this event, go to http://www.nfais.org/index.php?option=com_mc&view=mc&mcid=72&eventId=461107&orgId=nfais. For individual registrants, the cost of the webinar is $125 for NFAIS members, $150 for allied societies*, and $195 for non-members. Group rates for three or more attendees are also available. *Allied Societies: LYRASIS, CENDI, ICSTI, the Society for Scholarly Publishing, the Professional & Scholarly Publishing Division of AAP, The Association of American University Presses, NISO, and ASIS&T. REGISTER NOW!! CONTACT: For more information on this event or any of those shown below, please contact Jill O'Neill, Director of Professional Development at 443-221-2980 ext. 102 or via email at jilloneill at nfais.org. UPCOMING NFAIS EVENTS February 22-24, 2015 - NFAIS Annual Conference (DC Metro Area) ? ? -------------- next part -------------- An HTML attachment was scrubbed... URL: From mgranahan at nfais.org Thu Jan 8 19:48:40 2015 From: mgranahan at nfais.org (Marcie Granahan) Date: Fri, 9 Jan 2015 00:48:40 +0000 Subject: [nfais-l] NFAIS Annual Conference: Early Bird Registration Ends Friday, January 9! Message-ID: ============================================================================= NFAIS 57th Annual Conference: Anticipating Demand: The User Experience As Driver Date: Sunday, February 22 - Tuesday, February 24, 2015 Location: Hyatt Regency Crystal City, Arlington, VA Registration Information: https://nfais.memberclicks.net/index.php?option=com_mc&view=mc&mcid=72&eventId=453043&orgId=nfais ================================================================== What's Covered: Join fellow colleagues and information professionals at the NFAIS 2015 Annual Conference on February 22 ? 24, 2015 and explore how the industry is creating seamless workflow for busy researchers and scholars who depend on high-value information services. Users are in the driver?s seat and are taking your content with them! If you?re going to be part of their GPS, you can?t afford to miss this year?s exciting glimpse of emerging start-ups, platforms, formats, and front-ends. Conference speakers include: ? Kalev H. Leetaru, Founder, GDELT Project, and Past Fellow and Adjunct Faculty, Georgetown University ? Peter Fox, Professor and Tetherless World Research Constellation Chair, Rensselaer Rolytechnic Institute ? David Shumaker, Clinical Associate Professor, Department of Library and Information Science, Catholic University of America ? Alex Humphreys, Associate Vice President, JSTOR Labs and New Business Development, Ithaka ? Dr. Tim Clark, Member, Scientific Advisory Board, OpenPhacts ? Alex Wade, Director of Scholarly Communication, Microsoft Research ? Kate Lawrence, Vice President, User Experience Research, EBSCO ? Tim Collins, President & CEO, EBSCO Industries (2015 Miles Conrad Awardee) Click here for the preliminary conference program or register now. Early Bird registration deadline in Friday, January 9th. Register today and save up to 20% on your registration rate for the conference. The NFAIS 2015 Annual Conference ? Anticipating Demand: The User Experience as Driver ? gives you the premier venue to network with colleagues across industry sectors in information services and to accelerate your professional development and career path in this fast-evolving field. Full Conference (on or before 1/9/15) Full Conference (after 1/9/15) Daily Conference Member1 $995.00 $1,095.00 $595.00 Assembly Representative $945.00 $1,095.00 $595.00 Member-Government $995.00 $1,095.00 $495.00 Non-Member $1,495.00 $1,595.00 $795.00 Non-Member First time Attendee $1,195.00 $1,295.00 $695.00 Non-Member Government $995.00 $1,195.00 $495.00 Non-Member Librarian2 $595.00 $695.00 $395.00 FEDLINK Librarian/Library Technician3 $595.00 $695.00 $395.00 1Members Only: Register three or more employees simultaneously on or before January 9, 2015 and pay the Assembly Representative rate. Staff of member organizations who are in the early stages of their career (5 years or less) are eligible for a 50% discount on full/daily rates. Call for more information (443-221-2980). 2MLS or MIS working in a non-member library or information center. 3Contact Elinda Deans (ehar at loc.gov) regarding use of your FEDLINK training account for this conference. ________________________________ REGISTER NOW!! CONTACT: For more information on this event or any of those shown below, please contact Jill O'Neill, Director of Professional Development at 443-221-2980 ext. 102 or via email at jilloneill at nfais.org. UPCOMING NFAIS EVENTS March 12, 2014 ? Research Data Publication, Part I: Where We Are Now (Webinar) March 27, 2015 ? Making Content Portable, Making It Usable (Virtual Seminar) April 20, 2015 ? Research Data Publication II: The Complexities of Implementation (One-Day Workshop) -------------- next part -------------- An HTML attachment was scrubbed... URL: