[nfais-l] Vendor Relations Specialist Job Posting

[jilloneill at nfais.org]

Posted by Request of NFAIS Member, American Psychological Association
 
Vendor Relations Specialist
Requisition 73
PsycINFO
 
DESCRIPTION: 
 Are you passionate about delivering excellent experiences to customers?  Does the opportunity to work with highly motivated and dedicated people to ensure data quality and implementation meets end-user needs excite you?  Then don’t hesitate to apply for the American Psychological Associations’ Vendor Relations Specialist position.
The Vendor Relationship Specialist (VRS) is responsible for ensuring that the quality and appearance of APA electronic databases meet the APA’s high quality standards on all delivery systems, including our own, APA PsycNET. The VRS monitors the weekly and monthly releases of all PsycINFO products including: PsycINFO, PsycARTICLES, PsycBOOKS, PsycCRITIQUES, PsycEXTRA, and electronic PsycSCANS.  These databases represent some of the most highly used databases in the industry.
 
Additionally, the VRS collaborates with all of our 3rd party vendors to ensure the successful annual reload of all databases.  The VRS will monitor vendor platforms regularly, which includes searching each platform for 1) data loading timeliness and accuracy, 2) data and display implementation anomalies, 3) proper tag and field labeling, 4) interface searchability and usability, and 5) correct information about PsycINFO products in fact sheets and user documentation.  The VRS ensures and verifies the loading of weekly correction and deletion files on all vendor systems. The VRS analyzes delivery trends on each vendor platform and monitors the implementation of other bibliographic databases on the same vendor platforms for new features and enhancements. The VRS develops a structure for analyzing vendor platforms and creates a system for reporting and synthesizing data errors or anomalies and interface usability problems. This position integrates a great deal of technical and searching information from all vendor platforms and is essentially an expert on the nuances of searching and retrieval of information on multiple platforms and interfaces. In essence, the work of the VRS promotes customer satisfaction and helps to maintain PsycINFO's reputation for high-quality products within the information industry.
 
REQUIRED QUALIFICATIONS:
 
EDUCATION AND EXPERIENCE:
 -A bachelor's degree in psychology or computer science is the minimum requirement.
-A master's degree in psychology, library science, or computer science is highly preferred.
-This position requires at least 3-5 years of experience in searching 3rd-party vendor platform systems, preparing search queries or scripts, and using Boolean logic.
-3 years of experience working with relational databases and database file structures is necessary. This experience can be substituted for a degree.
-Having an understanding of database design principles is essential and in-depth knowledge of 3rd-party vendor systems such as OVID, EBSCO, Proquest/CSA, and transactional systems such as DIALOG is required
 
 COMPUTER SKILLS REQUIRED:
 Proficient with Microsoft Office programs including Word, Excel, Power Point and Outlook
 Proficient with FTP Utilities
 Familiar with SQL
 Proficient with XML/HTML/SGML
 Proficient with using Commercial Search Platforms
 Proficient with using 3rd-Party Vendor Platform Systems
 Proficient with using Relational Databases and Database Design/Structure
 
APPLICATION INSTRUCTIONS:
 
Qualified candidates must apply online at  [http://bit.ly/1faXZMd] http://bit.ly/1faXZMd and attach a cover letter and resume specifying your salary requirements. Applications that are submitted without both documents are considered incomplete and will not be reviewed for consideration.
 
The American Psychological Association is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status, or any other protected categories covered under local law.
 
 
 
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