[Material Order] MO back end files not loading

Kasubowski, Johanna jkasubowski at gsd.harvard.edu
Fri Oct 28 10:27:06 EDT 2022


Glad to hear it’s working!



From: material_order-bounces at lyralists.lyrasis.org <material_order-bounces at lyralists.lyrasis.org> On Behalf Of Mark Pompelia
Sent: Friday, October 28, 2022 10:24 AM
To: Participating members of Material Order consortium. <material_order at lyralists.lyrasis.org>
Subject: Re: [Material Order] MO back end files not loading

Thanks, Johanna. We can now sign in as well: it takes a little longer than usual but has stopped timing out with the blank screen.

Happy Friday!

On Fri, Oct 28, 2022 at 10:08 AM Kasubowski, Johanna <jkasubowski at gsd.harvard.edu<mailto:jkasubowski at gsd.harvard.edu>> wrote:
I have success in signing into both shared and gsd instances.

Johanna


From: material_order-bounces at lyralists.lyrasis.org<mailto:material_order-bounces at lyralists.lyrasis.org> <material_order-bounces at lyralists.lyrasis.org<mailto:material_order-bounces at lyralists.lyrasis.org>> On Behalf Of Mark Pompelia
Sent: Friday, October 28, 2022 10:01 AM
To: Participating members of Material Order consortium. <material_order at lyralists.lyrasis.org<mailto:material_order at lyralists.lyrasis.org>>
Subject: [Material Order] MO back end files not loading

Hi all,

RISD cannot access the back-end shared and local files at:
ttps://materialorder.collectionspace.org/cspace/materialorder/login<https://urldefense.proofpoint.com/v2/url?u=https-3A__materialorder.collectionspace.org_cspace_materialorder_login&d=DwMFaQ&c=WO-RGvefibhHBZq3fL85hQ&r=iUaBYKql5fVHBxbs3rz_0voLDCVEwu40m8e6R3Itmfg&m=KlhJV_0lEgmG3ffCwVGiFOtJLwK1Sqw6dsKvQdDB4b3Jo09PctVc4bWpFKP9ayl8&s=SYOMph_eCOxBI0Oh16bj52ej7DPdkJvdV10P-1LbS-0&e=>
https://risd.collectionspace.org/cspace/risd/login<https://urldefense.proofpoint.com/v2/url?u=https-3A__risd.collectionspace.org_cspace_risd_login&d=DwMFaQ&c=WO-RGvefibhHBZq3fL85hQ&r=iUaBYKql5fVHBxbs3rz_0voLDCVEwu40m8e6R3Itmfg&m=KlhJV_0lEgmG3ffCwVGiFOtJLwK1Sqw6dsKvQdDB4b3Jo09PctVc4bWpFKP9ayl8&s=3RUOpGbud8PSYlhoHy8cAHizc2i3Vc8DRobYt-qrccg&e=>

We get just a blank screen on both and have verified on different browsers, on and off campus, etc.

Could others try theirs? I'll file a help ticket accordingly.

Thanks,
Mark

--
MARK POMPELIA | Visual + Material Resource Librarian | Librarian IV
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--
MARK POMPELIA | Visual + Material Resource Librarian | Librarian IV
Rhode Island School of Design Fleet Library | library.risd.edu<https://urldefense.proofpoint.com/v2/url?u=http-3A__library.risd.edu_&d=DwMFaQ&c=WO-RGvefibhHBZq3fL85hQ&r=iUaBYKql5fVHBxbs3rz_0voLDCVEwu40m8e6R3Itmfg&m=zLJ-m3U7ej7rsNU9qW_AqdGl5DHP2rmZZxVIola_m1ZZiOoQrf_zjrRT-jSHxlNU&s=hiYSfIvWYIDaN0nPoWNIs8HF81i3iahSSciCK3xhTqg&e=>
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Digital Commons @ RISD<https://urldefense.proofpoint.com/v2/url?u=http-3A__digitalcommons.risd.edu&d=DwMFaQ&c=WO-RGvefibhHBZq3fL85hQ&r=iUaBYKql5fVHBxbs3rz_0voLDCVEwu40m8e6R3Itmfg&m=zLJ-m3U7ej7rsNU9qW_AqdGl5DHP2rmZZxVIola_m1ZZiOoQrf_zjrRT-jSHxlNU&s=W_nK2gCP9hItL9hJubcuBaCfoGZqTdAGj8kUBPd_fTY&e=> | MATERIAL ORDER<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.materialorder.org&d=DwMFaQ&c=WO-RGvefibhHBZq3fL85hQ&r=iUaBYKql5fVHBxbs3rz_0voLDCVEwu40m8e6R3Itmfg&m=zLJ-m3U7ej7rsNU9qW_AqdGl5DHP2rmZZxVIola_m1ZZiOoQrf_zjrRT-jSHxlNU&s=Awf4jBypOuAvnsbDDOwDLE3R696Py_VpROZTZlX09NI&e=>
Treasurer, RISD Full-Time Faculty Association | Vice Chair, Faculty Steering Committee
Past President 2022-23, Art Libraries Society of North America<https://urldefense.proofpoint.com/v2/url?u=http-3A__arlisna.org&d=DwMFaQ&c=WO-RGvefibhHBZq3fL85hQ&r=iUaBYKql5fVHBxbs3rz_0voLDCVEwu40m8e6R3Itmfg&m=zLJ-m3U7ej7rsNU9qW_AqdGl5DHP2rmZZxVIola_m1ZZiOoQrf_zjrRT-jSHxlNU&s=6pQjD0lgp3rIi2fDQQ5qHZreAKIKjO-ocXxivOYQLU4&e=>
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