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<p class="MsoNormal">Hi folks,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">TL;DR: Our production ArchivesSpace server is occasionally crashing with no warning/log info. I’d love to know if anyone else is experiencing this issue.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We’re running ArchivesSpace 3.4.0 on two virtual machine (VM) servers in parallel: one for Development (4 GB memory), one for Production (16 GB memory). Both servers are on Ubuntu 22.04.2.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Occasionally, the Production VM will freeze up completely, to the point where we can’t log in, and have to do a “hardware” reset through ESXi. Once we reset the server, login, and reboot the ASpace software, everything runs fine for a while
until it freezes up again.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We tried putting the Development VM through a bunch of stress testing to see if we could replicate the issue, but we haven’t been able to get it to freeze up.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Has anyone else experienced anything like this, where their underlying operating system/hardware is crashing beneath ArchivesSpace?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks!<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Georgia",serif">Cliff Landis</span></b><span style="font-size:9.0pt;font-family:"Georgia",serif"> (<a href="https://www.glsen.org/activity/pronouns-guide-glsen"><span style="color:#0563C1">he/him/his</span></a>)<br>
Digital Initiatives Librarian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Georgia",serif">Atlanta University Center Robert W. Woodruff Library<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Georgia",serif">111 James P. Brawley Drive, SW<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Georgia",serif">Atlanta, GA 30314<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Georgia",serif">404-978-2155 (v)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Georgia",serif;color:#4472C4"><a href="http://www.auctr.edu/"><span style="color:#4472C4">http://www.auctr.edu</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Georgia",serif;color:#4472C4"><a href="mailto:jlandis@auctr.edu"><span style="color:#4472C4">jlandis@auctr.edu</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Georgia",serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;font-family:"Georgia",serif">We will always provide service that exceeds the customer’s expectation… Because we care!<o:p></o:p></span></i></p>
<p class="MsoNormal"><o:p> </o:p></p>
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