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<p class="MsoNormal">Blake,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Sorry for the delayed response, we needed to wait for this issue to crop up again before I could get the full error message. I’ve grabbed two messages that were available from the tail and happening nonstop. The last 3000 lines of the log
file were basically these two errors repeating.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I’ve attached a doc with the messages. Be warned, it’s like 43 pages long.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We think it’s cropping up during high CPU usage on the server.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks<o:p></o:p></p>
<p class="MsoNormal">Patrick Galligan<o:p></o:p></p>
<p class="MsoNormal">RAC<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-size:12.0pt;color:black">From:
</span></b><span style="font-size:12.0pt;color:black">archivesspace_users_group-bounces@lyralists.lyrasis.org <archivesspace_users_group-bounces@lyralists.lyrasis.org> on behalf of Blake Carver <blake.carver@lyrasis.org><br>
<b>Date: </b>Tuesday, January 4, 2022 at 10:58 AM<br>
<b>To: </b>Archivesspace Users Group <archivesspace_users_group@lyralists.lyrasis.org><br>
<b>Subject: </b>Re: [Archivesspace_Users_Group] Repeating error message<o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:13.0pt"><b><span style="font-size:12.0pt">***External***</span></b><em><span style="font-size:12.0pt;font-family:"Calibri",sans-serif"> This email originated from outside of the organization. Do not click links or open
attachments unless you recognize the sender and know the content is safe.***</span></em><span style="font-size:12.0pt"><o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Can you share way more of the area around those errors? <o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> archivesspace_users_group-bounces@lyralists.lyrasis.org <archivesspace_users_group-bounces@lyralists.lyrasis.org> on behalf of Galligan, Patrick <PGalligan@rockarch.org><br>
<b>Sent:</b> Tuesday, January 4, 2022 10:53 AM<br>
<b>To:</b> Archivesspace Users Group <archivesspace_users_group@lyralists.lyrasis.org><br>
<b>Subject:</b> [Archivesspace_Users_Group] Repeating error message</span> <o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="xmsonormal"><span style="font-size:11.0pt">All,</span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:11.0pt">We’ve been getting the below error message about once a week for the past few weeks, which has required a restart of the AS system, but we’ve been unable to track down what’s causing it. We’re on AS version
3.1.1. When the messages start showing up, we’re unable to load resources or accessions. We are also using an external Solr index that is located on a different server.</span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:11.0pt">Any ideas on where to start?</span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:11.0pt">ERROR -- : Thread-2956: uri:classloader:/jsonmodel_client.rb:490:in `all'</span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:11.0pt">/archivesspace/data/tmp/jetty-0.0.0.0-8091-indexer.war-_aspace-indexer-any-/webapp/WEB-INF/app/main.rb:32:in `block in main'</span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:11.0pt">There are a lot of other messages in about ruby gems and the indexer like so:</span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:11.0pt">archivesspace.gems.gems.sinatra_minus_2_dot_0_dot_5.lib.sinatra.base.RUBY$method$call$0(/archivesspace/gems/gems/sinatra-2.0.5/lib/sinatra/base.rb:194)</span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:11.0pt">archivesspace.data.tmp.jetty_minus_0_dot_0_dot_0_dot_0_minus_8089_minus_backend_dot_war_minus___minus_any_minus_.webapp.WEB_minus_INF.app.main.invokeOther31:call(/archivesspace/data/tmp/jetty-0.0.0.0-8089-backend.war-_-any-/webapp/WEB-INF/app/main.rb:320)</span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:11.0pt">There’s a lot going on in the messages, so any insight from someone that has seen this type of error message before would be helpful.</span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:11.0pt">Patrick Galligan</span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:11.0pt">Rockefeller Archive Center</span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
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