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    <p>My fix should prevent all "Failed to clean XML: The reference to
      entity..." errors triggered by EAD-compliant encoding. But,
      depending on what version of ArchivesSpace you are running, it may
      only make a difference in niche cases. As I understand it
      (although Blake may wish to correct me if I am wrong) the timeline
      is this:</p>
    <blockquote>
      <p>Up to 2.7.0, PDFs generated by the PUI did not fail in this
        precise way, at least not if your records used EAD-compliant
        encoding of characters such as ampersands, greater-than,
        less-than, etc. <br>
      </p>
      <p>In 2.7.1, a change was made to allow people to include a HTML
        entity reference, specifically the one for non-breaking spaces
        (&nbsp;) in their records. That is not strictly
        EAD-compliant encoding, but some people use them for formatting
        purposes, or because their records are converted from old web
        pages. But that broke generation of PDFs for records containing
        EAD-compliant encoding of ampersands which happened to be
        immediately followed by an uppercase letter (e.g.
        "B&amp;W").</p>
      <p>In 2.8.1, the case of ampersands immediately followed by an
        uppercase letter was fixed, but PDFs will still fail if a record
        contains an ampersand immediately followed by a character which
        isn't an ASCII upper or lowercase alphabetic character or space.
        The specific case I've encountered is numbers in citations of
        printed resources (e.g. "Vols. 1&amp;2") but it could also
        happen with UTF-8 characters outside the ASCII range.<br>
      </p>
      <p>Now, my proposed fix would, I believe, prevent PDFs from
        breaking whatever immediately follows an ampersand. Also
        potentially other problems such as records containing &lt;
        in certain contexts. Admittedly these are rare, but if you've
        got enough records they will occur somewhere, and they are
        fiendishly difficult to track down.<br>
      </p>
    </blockquote>
    <p>So, if you are running 2.7.1 or 2.8.0, and you are sure that your
      records only contain things like "B&amp;W", and never things
      like "Vols. 1&amp;2", then upgrading to 2.8.1 or higher would
      probably fix your problem.<br>
    </p>
    <p>If you're already running 2.8.1 or higher, my fix is currently
      untested by anyone but me, but if you want to give it a try, let
      me know.<br>
    </p>
    <p>Andrew.</p>
    <p><br>
    </p>
    <div class="moz-cite-prefix">On 06/01/2022 14:28, Kyle Breneman
      wrote:<br>
    </div>
    <blockquote type="cite" cite="mid:MN2PR05MB70223AAA2140FF01B02E065AB94C9@MN2PR05MB7022.namprd05.prod.outlook.com">
      
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      <div class="WordSection1">
        <p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Garamond",serif;color:#2E74B5">Andrew,
            thank you for taking the time to point me to your Github
            fix.  I
            <i>do</i> see the “Failed to clean XML” error in my logs,
            but in each case it is seemingly upset about missing
            semicolons: “Failed to clean XML: The reference to entity
            "W" must end with the ';' delimiter.”<o:p></o:p></span></p>
        <p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Garamond",serif;color:#2E74B5"><o:p> </o:p></span></p>
        <p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Garamond",serif;color:#2E74B5">If
            I understand your Github repo code, it is narrowly targeted
            at dealing with situations where &amp is immediately
            followed by a digit, and so would not help in my situation. 
            Have I got that right?<o:p></o:p></span></p>
        <p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Garamond",serif;color:#2E74B5"><o:p> </o:p></span></p>
        <div>
          <p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Century
                Gothic",sans-serif;color:#4472C4">Kyle Breneman<o:p></o:p></span></b></p>
          <p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century
              Gothic",sans-serif;color:#70AD47">Integrated Digital
              Services Librarian<o:p></o:p></span></p>
          <p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century
              Gothic",sans-serif;color:black">The University of
              Baltimore<o:p></o:p></span></p>
          <p class="MsoNormal"><span style="color:#2E74B5"><a href="mailto:kbreneman@ubalt.edu" moz-do-not-send="true"><span style="font-size:12.0pt;font-family:"Century
                  Gothic",sans-serif">kbreneman@ubalt.edu</span></a></span><span style="font-size:12.0pt;font-family:"Century
              Gothic",sans-serif;color:black"><o:p></o:p></span></p>
          <p class="MsoNormal"><i><span style="font-size:10.0pt;font-family:"Century
                Gothic",sans-serif;color:#2E74B5">I believe in
                freedom of thought and
                <o:p></o:p></span></i></p>
          <p class="MsoNormal"><i><span style="font-size:10.0pt;font-family:"Century
                Gothic",sans-serif;color:#2E74B5">freedom of
                speech. Do you?<o:p></o:p></span></i></p>
        </div>
        <p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Garamond",serif;color:#2E74B5"><o:p> </o:p></span></p>
        <div>
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            1.0pt;padding:3.0pt 0in 0in 0in">
            <p class="MsoNormal"><b>From:</b>
              <a class="moz-txt-link-abbreviated" href="mailto:archivesspace_users_group-bounces@lyralists.lyrasis.org">archivesspace_users_group-bounces@lyralists.lyrasis.org</a>
              <a class="moz-txt-link-rfc2396E" href="mailto:archivesspace_users_group-bounces@lyralists.lyrasis.org"><archivesspace_users_group-bounces@lyralists.lyrasis.org></a>
              <b>On Behalf Of </b>Andrew Morrison<br>
              <b>Sent:</b> Thursday, January 6, 2022 5:14 AM<br>
              <b>To:</b> <a class="moz-txt-link-abbreviated" href="mailto:archivesspace_users_group@lyralists.lyrasis.org">archivesspace_users_group@lyralists.lyrasis.org</a><br>
              <b>Subject:</b> Re: [Archivesspace_Users_Group] Advice on
              what to look for in AS logs after printing error?<o:p></o:p></p>
          </div>
        </div>
        <p class="MsoNormal"><o:p> </o:p></p>
        <div style="border:solid black 1.0pt;padding:2.0pt 2.0pt 2.0pt
          2.0pt">
          <p class="MsoNormal" style="background:pink"><b><span style="color:pink">[</span></b><b><span style="color:black">EXTERNAL EMAIL: This message
                originated from a non-UBalt email system. Hover over any
                links before clicking and use caution when opening
                attachments.</span></b><b><span style="color:pink">]</span></b><o:p></o:p></p>
        </div>
        <p class="MsoNormal"><o:p> </o:p></p>
        <div>
          <p>If you do see that "Failed to clean XML" message in the
            logs, then you might be interested in this pull request I
            submitted recently:<o:p></o:p></p>
          <p><o:p> </o:p></p>
          <p><a href="https://github.com/archivesspace/archivesspace/pull/2553" moz-do-not-send="true">https://github.com/archivesspace/archivesspace/pull/2553</a><o:p></o:p></p>
          <p><o:p> </o:p></p>
          <p>I could put the same fix into the form of a plug-in, if
            that is what you are seeing, you have the ability to install
            plug-ins, and you are running 2.7.1 or newer.<o:p></o:p></p>
          <p><o:p> </o:p></p>
          <p>It might be a different markup issue, but in my experience
            the logs never tell you which archival object the problem is
            in. It cannot, because by that point it has converted the
            collection into a temporary HTML file, which is the
            intermediate step before converting to PDF. You could try
            exporting as EAD from the staff interface, then validating
            in an XML editor, but if the issue is something which is
            valid in EAD, then it can be very difficult to trace. If you
            have a local development instance of ArchivesSpace, you can
            modify the code so it doesn't delete the temporary HTML
            files, then validate those.
            <o:p></o:p></p>
          <p><o:p> </o:p></p>
          <p>Andrew.<o:p></o:p></p>
          <p><o:p> </o:p></p>
          <p><o:p> </o:p></p>
          <div>
            <p class="MsoNormal">On 05/01/2022 18:14, Blake Carver
              wrote:<o:p></o:p></p>
          </div>
          <blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
            <div>
              <p class="MsoNormal"><span style="font-size:12.0pt;color:black">It's going to be
                  a bit of looking for a bunch of needles in a very
                  short hay stack kinda thing.<o:p></o:p></span></p>
            </div>
            <div>
              <p class="MsoNormal"><span style="font-size:12.0pt;color:black">The errors should
                  have either FATAL or ERROR and something about pdf
                  around there somewhere. Sometimes there will be
                  allotta other FATAL and ERROR around, so you'll need
                  to narrow it down based on what each one says.<o:p></o:p></span></p>
            </div>
            <div>
              <p class="MsoNormal"><span style="font-size:12.0pt;color:black">You could also
                  look for "92" "126" and "21" I think the resource
                  number should show up around the error as well.<o:p></o:p></span></p>
            </div>
            <div>
              <p class="MsoNormal"><span style="font-size:12.0pt;color:black">Also wouldn't
                  surprise me to see this error in particular, but not
                  always:<o:p></o:p></span></p>
            </div>
            <div>
              <p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
            </div>
            <div>
              <div style="mso-element:para-border-div;border:solid
                #C2C8CC 1.0pt;padding:5.0pt 8.0pt 5.0pt
                8.0pt;background:#F8F9F9">
                <pre style="line-height:14.25pt;background:#F8F9F9;word-break:break-all;border:none;padding:0in;border-radius:3px;overflow-wrap:break-word;outline:0px"><code><span style="font-size:9.0pt;color:#68737D">RuntimeError (Failed to clean XML: The entity name must immediately follow the '&' in the entity reference.):</span></code><span style="font-size:9.0pt;font-family:Consolas;color:#68737D"><o:p></o:p></span></pre>
              </div>
              <p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
            </div>
            <div class="MsoNormal" style="text-align:center" align="center">
              <hr width="98%" size="3" align="center">
            </div>
            <div id="divRplyFwdMsg">
              <p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black">
                  <a href="mailto:archivesspace_users_group-bounces@lyralists.lyrasis.org" moz-do-not-send="true">archivesspace_users_group-bounces@lyralists.lyrasis.org</a>
                  <a href="mailto:archivesspace_users_group-bounces@lyralists.lyrasis.org" moz-do-not-send="true"><archivesspace_users_group-bounces@lyralists.lyrasis.org></a>
                  on behalf of Kyle Breneman
                  <a href="mailto:kbreneman@ubalt.edu" moz-do-not-send="true"><kbreneman@ubalt.edu></a><br>
                  <b>Sent:</b> Wednesday, January 5, 2022 12:36 PM<br>
                  <b>To:</b> Archivesspace Users Group <a href="mailto:archivesspace_users_group@lyralists.lyrasis.org" moz-do-not-send="true">
<archivesspace_users_group@lyralists.lyrasis.org></a><br>
                  <b>Subject:</b> Re: [Archivesspace_Users_Group] Advice
                  on what to look for in AS logs after printing error?</span>
                <o:p></o:p></p>
              <div>
                <p class="MsoNormal"> <o:p></o:p></p>
              </div>
            </div>
            <div>
              <div>
                <p class="xmsonormal"><span style="font-size:12.0pt;font-family:"Garamond",serif;color:#2E74B5">Thank
                    you for that reminder, Blake!  Another question: the
                    print action was being run from the following
                    pages.  Wouldn’t clicking the AS print button itself
                    register in the logs?  If so, how could I
                    efficiently find those lines?</span><o:p></o:p></p>
                <p class="xmsonormal"><span style="font-size:12.0pt;font-family:"Garamond",serif;color:#2E74B5"> </span><o:p></o:p></p>
                <p class="xmsonormal"><a href="https://archivesspace.ubalt.edu/repositories/2/resources/92" target="_blank" moz-do-not-send="true">https://archivesspace.ubalt.edu/repositories/2/resources/92</a><br>
                  <br>
                  <a href="https://archivesspace.ubalt.edu/repositories/2/resources/126" target="_blank" moz-do-not-send="true">https://archivesspace.ubalt.edu/repositories/2/resources/126</a><br>
                  <br>
                  <a href="https://archivesspace.ubalt.edu/repositories/2/resources/21" target="_blank" moz-do-not-send="true">https://archivesspace.ubalt.edu/repositories/2/resources/21</a><o:p></o:p></p>
                <p class="xmsonormal"><span style="font-size:12.0pt;font-family:"Garamond",serif;color:#2E74B5"> </span><o:p></o:p></p>
                <div>
                  <p class="xmsonormal"><b><span style="font-size:14.0pt;font-family:"Century
                        Gothic",sans-serif;color:#4472C4">Kyle
                        Breneman</span></b><o:p></o:p></p>
                  <p class="xmsonormal"><span style="font-size:12.0pt;font-family:"Century
                      Gothic",sans-serif;color:#70AD47">Integrated
                      Digital Services Librarian</span><o:p></o:p></p>
                  <p class="xmsonormal"><span style="font-size:12.0pt;font-family:"Century
                      Gothic",sans-serif;color:black">The
                      University of Baltimore</span><o:p></o:p></p>
                  <p class="xmsonormal"><a href="mailto:kbreneman@ubalt.edu" moz-do-not-send="true"><span style="font-size:12.0pt;font-family:"Century
                        Gothic",sans-serif">kbreneman@ubalt.edu</span></a><o:p></o:p></p>
                  <p class="xmsonormal"><i><span style="font-size:10.0pt;font-family:"Century
                        Gothic",sans-serif;color:#2E74B5">I believe
                        in freedom of thought and
                      </span></i><o:p></o:p></p>
                  <p class="xmsonormal"><i><span style="font-size:10.0pt;font-family:"Century
                        Gothic",sans-serif;color:#2E74B5">freedom
                        of speech. Do you?</span></i><o:p></o:p></p>
                </div>
                <p class="xmsonormal"><span style="font-size:12.0pt;font-family:"Garamond",serif;color:#2E74B5"> </span><o:p></o:p></p>
                <div>
                  <div style="border:none;border-top:solid #E1E1E1
                    1.0pt;padding:3.0pt 0in 0in 0in">
                    <p class="xmsonormal"><b>From:</b> <a href="mailto:archivesspace_users_group-bounces@lyralists.lyrasis.org" moz-do-not-send="true">
archivesspace_users_group-bounces@lyralists.lyrasis.org</a> <a href="mailto:archivesspace_users_group-bounces@lyralists.lyrasis.org" moz-do-not-send="true">
<archivesspace_users_group-bounces@lyralists.lyrasis.org></a> <b>On
                        Behalf Of </b>
                      Blake Carver<br>
                      <b>Sent:</b> Wednesday, January 5, 2022 12:31 PM<br>
                      <b>To:</b> Archivesspace Users Group <a href="mailto:archivesspace_users_group@lyralists.lyrasis.org" moz-do-not-send="true">
<archivesspace_users_group@lyralists.lyrasis.org></a><br>
                      <b>Subject:</b> Re: [Archivesspace_Users_Group]
                      Advice on what to look for in AS logs after
                      printing error?<o:p></o:p></p>
                  </div>
                </div>
                <p class="xmsonormal"> <o:p></o:p></p>
                <div style="border:solid black 1.0pt;padding:2.0pt 2.0pt
                  2.0pt 2.0pt">
                  <p class="xmsonormal" style="background:pink"><b><span style="color:pink">[</span><span style="color:black">EXTERNAL EMAIL: This message
                        originated from a non-UBalt email system. Hover
                        over any links before clicking and use caution
                        when opening attachments.</span><span style="color:pink">]</span></b><o:p></o:p></p>
                </div>
                <p class="xmsonormal"> <o:p></o:p></p>
                <div>
                  <div>
                    <p class="xmsonormal"><span style="font-size:12.0pt;color:black">grep the
                        logs for  ERROR or FATAL</span><o:p></o:p></p>
                  </div>
                  <div class="MsoNormal" style="text-align:center" align="center">
                    <hr width="98%" size="3" align="center">
                  </div>
                  <div id="x_divRplyFwdMsg">
                    <p class="xmsonormal"><b><span style="color:black">From:</span></b><span style="color:black">
                      </span><a href="mailto:archivesspace_users_group-bounces@lyralists.lyrasis.org" moz-do-not-send="true">archivesspace_users_group-bounces@lyralists.lyrasis.org</a><span style="color:black"> <</span><a href="mailto:archivesspace_users_group-bounces@lyralists.lyrasis.org" moz-do-not-send="true">archivesspace_users_group-bounces@lyralists.lyrasis.org</a><span style="color:black">> on behalf of Kyle
                        Breneman <</span><a href="mailto:kbreneman@ubalt.edu" moz-do-not-send="true">kbreneman@ubalt.edu</a><span style="color:black">><br>
                        <b>Sent:</b> Wednesday, January 5, 2022 12:28 PM<br>
                        <b>To:</b> </span><a href="mailto:archivesspace_users_group@lyralists.lyrasis.org" moz-do-not-send="true">archivesspace_users_group@lyralists.lyrasis.org</a><span style="color:black"> <</span><a href="mailto:archivesspace_users_group@lyralists.lyrasis.org" moz-do-not-send="true">archivesspace_users_group@lyralists.lyrasis.org</a><span style="color:black">><br>
                        <b>Subject:</b> [Archivesspace_Users_Group]
                        Advice on what to look for in AS logs after
                        printing error?</span>
                      <o:p></o:p></p>
                    <div>
                      <p class="xmsonormal"> <o:p></o:p></p>
                    </div>
                  </div>
                  <div>
                    <div>
                      <p class="xxmsonormal"><span style="font-size:12.0pt;font-family:"Garamond",serif;color:#2E74B5">Our
                          archives staff have noticed that AS tends to
                          get hung up when users click the Print button
                          on some of our largest collections.  Campus IT
                          tested this today.  The server did not hang
                          for them, but the print action also <i>did
                            not complete</i>.  They got a very, very
                          generic error message (attached).
                        </span><o:p></o:p></p>
                      <p class="xxmsonormal"><span style="font-size:12.0pt;font-family:"Garamond",serif;color:#2E74B5"> </span><o:p></o:p></p>
                      <p class="xxmsonormal"><span style="font-size:12.0pt;font-family:"Garamond",serif;color:#2E74B5">I
                          have access to the ArchivesSpace files on the
                          server, including the /logs directory, but I’m
                          not sure how to parse the logs for clues. 
                          Does anyone have advice for how I can sift
                          through the logs?  </span><o:p></o:p></p>
                      <p class="xxmsonormal"><span style="font-size:12.0pt;font-family:"Garamond",serif;color:#2E74B5"> </span><o:p></o:p></p>
                      <p class="xxmsonormal"><b><span style="font-size:14.0pt">Kyle Breneman</span></b><o:p></o:p></p>
                      <p class="xxmsonormal"><span style="font-size:12.0pt;font-family:"Century
                          Gothic",sans-serif;color:#70AD47">Integrated
                          Digital Services Librarian</span><o:p></o:p></p>
                      <p class="xxmsonormal"><span style="font-size:12.0pt;font-family:"Century
                          Gothic",sans-serif;color:black">The
                          University of Baltimore</span><o:p></o:p></p>
                      <p class="xxmsonormal"><a href="mailto:kbreneman@ubalt.edu" moz-do-not-send="true"><span style="font-size:12.0pt;font-family:"Century
                            Gothic ,sans-serif",serif">kbreneman@ubalt.edu</span></a><o:p></o:p></p>
                      <p class="xxmsonormal"><i><span style="font-size:10.0pt">I believe in
                            freedom of thought and
                          </span></i><o:p></o:p></p>
                      <p class="xxmsonormal"><i><span style="font-size:10.0pt">freedom of speech.
                            Do you?</span></i><o:p></o:p></p>
                      <p class="xxmsonormal"> <o:p></o:p></p>
                    </div>
                  </div>
                </div>
              </div>
            </div>
            <p class="MsoNormal"><br>
              <br>
              <o:p></o:p></p>
            <pre>_______________________________________________<o:p></o:p></pre>
            <pre>Archivesspace_Users_Group mailing list<o:p></o:p></pre>
            <pre><a href="mailto:Archivesspace_Users_Group@lyralists.lyrasis.org" moz-do-not-send="true">Archivesspace_Users_Group@lyralists.lyrasis.org</a><o:p></o:p></pre>
            <pre><a href="http://lyralists.lyrasis.org/mailman/listinfo/archivesspace_users_group" moz-do-not-send="true">http://lyralists.lyrasis.org/mailman/listinfo/archivesspace_users_group</a><o:p></o:p></pre>
          </blockquote>
        </div>
      </div>
      <br>
      <fieldset class="mimeAttachmentHeader"></fieldset>
      <pre class="moz-quote-pre" wrap="">_______________________________________________
Archivesspace_Users_Group mailing list
<a class="moz-txt-link-abbreviated" href="mailto:Archivesspace_Users_Group@lyralists.lyrasis.org">Archivesspace_Users_Group@lyralists.lyrasis.org</a>
<a class="moz-txt-link-freetext" href="http://lyralists.lyrasis.org/mailman/listinfo/archivesspace_users_group">http://lyralists.lyrasis.org/mailman/listinfo/archivesspace_users_group</a>
</pre>
    </blockquote>
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