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<p>If you do see that "Failed to clean XML" message in the logs,
then you might be interested in this pull request I submitted
recently:</p>
<p><br>
</p>
<p><a class="moz-txt-link-freetext" href="https://github.com/archivesspace/archivesspace/pull/2553">https://github.com/archivesspace/archivesspace/pull/2553</a></p>
<p><br>
</p>
<p>I could put the same fix into the form of a plug-in, if that is
what you are seeing, you have the ability to install plug-ins, and
you are running 2.7.1 or newer.<br>
</p>
<p><br>
</p>
<p>It might be a different markup issue, but in my experience the
logs never tell you which archival object the problem is in. It
cannot, because by that point it has converted the collection into
a temporary HTML file, which is the intermediate step before
converting to PDF. You could try exporting as EAD from the staff
interface, then validating in an XML editor, but if the issue is
something which is valid in EAD, then it can be very difficult to
trace. If you have a local development instance of ArchivesSpace,
you can modify the code so it doesn't delete the temporary HTML
files, then validate those. <br>
</p>
<p><br>
</p>
<p>
Andrew.</p>
<p><br>
</p>
<p><br>
</p>
<div class="moz-cite-prefix">On 05/01/2022 18:14, Blake Carver
wrote:<br>
</div>
<blockquote type="cite" cite="mid:DM6PR22MB23096372BA7C4990098732D49F4B9@DM6PR22MB2309.namprd22.prod.outlook.com">
<style type="text/css" style="display:none;">P {margin-top:0;margin-bottom:0;}</style>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif;
font-size: 12pt; color: rgb(0, 0, 0);">
It's going to be a bit of looking for a bunch of needles in a
very short hay stack kinda thing.</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif;
font-size: 12pt; color: rgb(0, 0, 0);">
The errors should have either FATAL or ERROR and something about
pdf around there somewhere. Sometimes there will be allotta
other FATAL and ERROR around, so you'll need to narrow it down
based on what each one says.</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif;
font-size: 12pt; color: rgb(0, 0, 0);">
You could also look for "92" "126" and "21" I think the resource
number should show up around the error as well.</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif;
font-size: 12pt; color: rgb(0, 0, 0);">
Also wouldn't surprise me to see this error in particular, but
not always:</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif;
font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif;
font-size: 12pt; color: rgb(0, 0, 0);">
<pre dir="ltr" style="padding:6px 10px;font-family:Consolas, "Liberation Mono", Menlo, "Bitstream Vera Sans Mono", Courier, monospace;font-size:12.025px;color:rgb(104, 115, 125);border-radius:3px;display:block;margin:15px 0px;line-height:19px;word-break:break-all;overflow-wrap:break-word;background:rgb(248, 249, 249);border:1px solid rgb(194, 200, 204);outline:0px"><code style="font-size:12px;border-radius:3px;background:none;margin:0px;outline:0px;word-break:break-word">RuntimeError (Failed to clean XML: The entity name must immediately follow the '&' in the entity reference.):</code></pre>
<br>
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<hr style="display:inline-block;width:98%" tabindex="-1">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" face="Calibri, sans-serif" color="#000000"><b>From:</b>
<a class="moz-txt-link-abbreviated" href="mailto:archivesspace_users_group-bounces@lyralists.lyrasis.org">archivesspace_users_group-bounces@lyralists.lyrasis.org</a>
<a class="moz-txt-link-rfc2396E" href="mailto:archivesspace_users_group-bounces@lyralists.lyrasis.org"><archivesspace_users_group-bounces@lyralists.lyrasis.org></a>
on behalf of Kyle Breneman <a class="moz-txt-link-rfc2396E" href="mailto:kbreneman@ubalt.edu"><kbreneman@ubalt.edu></a><br>
<b>Sent:</b> Wednesday, January 5, 2022 12:36 PM<br>
<b>To:</b> Archivesspace Users Group
<a class="moz-txt-link-rfc2396E" href="mailto:archivesspace_users_group@lyralists.lyrasis.org"><archivesspace_users_group@lyralists.lyrasis.org></a><br>
<b>Subject:</b> Re: [Archivesspace_Users_Group] Advice on what
to look for in AS logs after printing error?</font>
<div> </div>
</div>
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<p class="x_MsoNormal"><span style="font-size:12.0pt;
font-family:"Garamond",serif; color:#2E74B5">Thank
you for that reminder, Blake! Another question: the print
action was being run from the following pages. Wouldn’t
clicking the AS print button itself register in the logs?
If so, how could I efficiently find those lines?</span></p>
<p class="x_MsoNormal"><span style="font-size:12.0pt;
font-family:"Garamond",serif; color:#2E74B5"> </span></p>
<p class="x_MsoNormal"><a href="https://archivesspace.ubalt.edu/repositories/2/resources/92" target="_blank" moz-do-not-send="true">https://archivesspace.ubalt.edu/repositories/2/resources/92</a><br>
<br>
<a href="https://archivesspace.ubalt.edu/repositories/2/resources/126" target="_blank" moz-do-not-send="true">https://archivesspace.ubalt.edu/repositories/2/resources/126</a><br>
<br>
<a href="https://archivesspace.ubalt.edu/repositories/2/resources/21" target="_blank" moz-do-not-send="true">https://archivesspace.ubalt.edu/repositories/2/resources/21</a><span style="font-size:12.0pt;
font-family:"Garamond",serif; color:#2E74B5"></span></p>
<p class="x_MsoNormal"><span style="font-size:12.0pt;
font-family:"Garamond",serif; color:#2E74B5"> </span></p>
<div>
<p class="x_MsoNormal"><b><span style="font-size:14.0pt;
font-family:"Century Gothic",sans-serif;
color:#4472C4">Kyle Breneman</span></b></p>
<p class="x_MsoNormal"><span style="font-size:12.0pt;
font-family:"Century Gothic",sans-serif;
color:#70AD47">Integrated Digital Services Librarian</span></p>
<p class="x_MsoNormal"><span style="font-size:12.0pt;
font-family:"Century Gothic",sans-serif;
color:black">The University of Baltimore</span></p>
<p class="x_MsoNormal"><a href="mailto:kbreneman@ubalt.edu" moz-do-not-send="true"><span style="font-size:12.0pt;
font-family:"Century Gothic",sans-serif">kbreneman@ubalt.edu</span></a><span style="font-size:12.0pt; font-family:"Century
Gothic",sans-serif; color:black"></span></p>
<p class="x_MsoNormal"><i><span style="font-size:10.0pt;
font-family:"Century Gothic",sans-serif;
color:#2E74B5">I believe in freedom of thought and
</span></i></p>
<p class="x_MsoNormal"><i><span style="font-size:10.0pt;
font-family:"Century Gothic",sans-serif;
color:#2E74B5">freedom of speech. Do you?</span></i></p>
</div>
<p class="x_MsoNormal"><span style="font-size:12.0pt;
font-family:"Garamond",serif; color:#2E74B5"> </span></p>
<div>
<div style="border:none; border-top:solid #E1E1E1 1.0pt;
padding:3.0pt 0in 0in 0in">
<p class="x_MsoNormal"><b>From:</b>
<a class="moz-txt-link-abbreviated" href="mailto:archivesspace_users_group-bounces@lyralists.lyrasis.org">archivesspace_users_group-bounces@lyralists.lyrasis.org</a>
<a class="moz-txt-link-rfc2396E" href="mailto:archivesspace_users_group-bounces@lyralists.lyrasis.org"><archivesspace_users_group-bounces@lyralists.lyrasis.org></a>
<b>On Behalf Of </b>Blake Carver<br>
<b>Sent:</b> Wednesday, January 5, 2022 12:31 PM<br>
<b>To:</b> Archivesspace Users Group
<a class="moz-txt-link-rfc2396E" href="mailto:archivesspace_users_group@lyralists.lyrasis.org"><archivesspace_users_group@lyralists.lyrasis.org></a><br>
<b>Subject:</b> Re: [Archivesspace_Users_Group] Advice
on what to look for in AS logs after printing error?</p>
</div>
</div>
<p class="x_MsoNormal"> </p>
<div style="border:solid black 1.0pt; padding:2.0pt 2.0pt
2.0pt 2.0pt">
<p class="x_MsoNormal" style="background:pink"><b><span style="color:pink">[</span></b><b><span style="color:black">EXTERNAL EMAIL: This message
originated from a non-UBalt email system. Hover over
any links before clicking and use caution when opening
attachments.</span></b><b><span style="color:pink">]</span></b></p>
</div>
<p class="x_MsoNormal"> </p>
<div>
<div>
<p class="x_MsoNormal"><span style="font-size:12.0pt;
color:black">grep the logs for ERROR or FATAL</span></p>
</div>
<div class="x_MsoNormal" style="text-align:center" align="center">
<hr width="98%" size="3" align="center">
</div>
<div id="x_divRplyFwdMsg">
<p class="x_MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black">
</span><a href="mailto:archivesspace_users_group-bounces@lyralists.lyrasis.org" moz-do-not-send="true">archivesspace_users_group-bounces@lyralists.lyrasis.org</a><span style="color:black"> <</span><a href="mailto:archivesspace_users_group-bounces@lyralists.lyrasis.org" moz-do-not-send="true">archivesspace_users_group-bounces@lyralists.lyrasis.org</a><span style="color:black">> on behalf of Kyle Breneman
<</span><a href="mailto:kbreneman@ubalt.edu" moz-do-not-send="true">kbreneman@ubalt.edu</a><span style="color:black">><br>
<b>Sent:</b> Wednesday, January 5, 2022 12:28 PM<br>
<b>To:</b> </span><a href="mailto:archivesspace_users_group@lyralists.lyrasis.org" moz-do-not-send="true">archivesspace_users_group@lyralists.lyrasis.org</a><span style="color:black"> <</span><a href="mailto:archivesspace_users_group@lyralists.lyrasis.org" moz-do-not-send="true">archivesspace_users_group@lyralists.lyrasis.org</a><span style="color:black">><br>
<b>Subject:</b> [Archivesspace_Users_Group] Advice on
what to look for in AS logs after printing error?</span>
</p>
<div>
<p class="x_MsoNormal"> </p>
</div>
</div>
<div>
<div>
<p class="x_xmsonormal"><span style="font-size:12.0pt;
font-family:"Garamond",serif;
color:#2E74B5">Our archives staff have noticed that
AS tends to get hung up when users click the Print
button on some of our largest collections. Campus
IT tested this today. The server did not hang for
them, but the print action also <i>did not complete</i>.
They got a very, very generic error message
(attached).
</span></p>
<p class="x_xmsonormal"><span style="font-size:12.0pt;
font-family:"Garamond",serif;
color:#2E74B5"> </span></p>
<p class="x_xmsonormal"><span style="font-size:12.0pt;
font-family:"Garamond",serif;
color:#2E74B5">I have access to the ArchivesSpace
files on the server, including the /logs directory,
but I’m not sure how to parse the logs for clues.
Does anyone have advice for how I can sift through
the logs? </span></p>
<p class="x_xmsonormal"><span style="font-size:12.0pt;
font-family:"Garamond",serif;
color:#2E74B5"> </span></p>
<p class="x_xmsonormal"><b><span style="font-size:14.0pt; font-family:"Century
Gothic",sans-serif; color:#4472C4">Kyle
Breneman</span></b></p>
<p class="x_xmsonormal"><span style="font-size:12.0pt;
font-family:"Century Gothic",sans-serif;
color:#70AD47">Integrated Digital Services Librarian</span></p>
<p class="x_xmsonormal"><span style="font-size:12.0pt;
font-family:"Century Gothic",sans-serif;
color:black">The University of Baltimore</span></p>
<p class="x_xmsonormal"><a href="mailto:kbreneman@ubalt.edu" moz-do-not-send="true"><span style="font-size:12.0pt; font-family:"Century
Gothic",sans-serif">kbreneman@ubalt.edu</span></a></p>
<p class="x_xmsonormal"><i><span style="font-size:10.0pt; font-family:"Century
Gothic",sans-serif; color:#2E74B5">I believe
in freedom of thought and
</span></i></p>
<p class="x_xmsonormal"><i><span style="font-size:10.0pt; font-family:"Century
Gothic",sans-serif; color:#2E74B5">freedom of
speech. Do you?</span></i></p>
<p class="x_xmsonormal"> </p>
</div>
</div>
</div>
</div>
</div>
<br>
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<pre class="moz-quote-pre" wrap="">_______________________________________________
Archivesspace_Users_Group mailing list
<a class="moz-txt-link-abbreviated" href="mailto:Archivesspace_Users_Group@lyralists.lyrasis.org">Archivesspace_Users_Group@lyralists.lyrasis.org</a>
<a class="moz-txt-link-freetext" href="http://lyralists.lyrasis.org/mailman/listinfo/archivesspace_users_group">http://lyralists.lyrasis.org/mailman/listinfo/archivesspace_users_group</a>
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