<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
<style type="text/css" style="display:none;"> P {margin-top:0;margin-bottom:0;} </style>
</head>
<body dir="ltr">
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
grep the logs for  ERROR or FATAL</div>
<div>
<div id="Signature">
<div>
<div id="divtagdefaultwrapper" dir="ltr" style="color:rgb(0,0,0); background-color:rgb(255,255,255)">
</div>
</div>
</div>
</div>
<div id="appendonsend"></div>
<hr style="display:inline-block;width:98%" tabindex="-1">
<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> archivesspace_users_group-bounces@lyralists.lyrasis.org <archivesspace_users_group-bounces@lyralists.lyrasis.org> on behalf of Kyle Breneman
 <kbreneman@ubalt.edu><br>
<b>Sent:</b> Wednesday, January 5, 2022 12:28 PM<br>
<b>To:</b> archivesspace_users_group@lyralists.lyrasis.org <archivesspace_users_group@lyralists.lyrasis.org><br>
<b>Subject:</b> [Archivesspace_Users_Group] Advice on what to look for in AS logs after printing error?</font>
<div> </div>
</div>
<style>
<!--
@font-face
        {font-family:"Cambria Math"}
@font-face
        {font-family:Calibri}
@font-face
        {font-family:Garamond}
@font-face
        {font-family:"Century Gothic"}
p.x_MsoNormal, li.x_MsoNormal, div.x_MsoNormal
        {margin:0in;
        margin-bottom:.0001pt;
        font-size:11.0pt;
        font-family:"Calibri",sans-serif}
a:link, span.x_MsoHyperlink
        {color:#0563C1;
        text-decoration:underline}
a:visited, span.x_MsoHyperlinkFollowed
        {color:#954F72;
        text-decoration:underline}
span.x_EmailStyle17
        {font-family:"Garamond",serif;
        color:#2E74B5}
.x_MsoChpDefault
        {font-family:"Calibri",sans-serif}
@page WordSection1
        {margin:1.0in 1.0in 1.0in 1.0in}
div.x_WordSection1
        {}
-->
</style>
<div lang="EN-US" link="#0563C1" vlink="#954F72">
<div class="x_WordSection1">
<p class="x_MsoNormal"><span style="font-size:12.0pt; font-family:"Garamond",serif; color:#2E74B5">Our archives staff have noticed that AS tends to get hung up when users click the Print button on some of our largest collections.  Campus IT tested this today. 
 The server did not hang for them, but the print action also <i>did not complete</i>.  They got a very, very generic error message (attached).
</span></p>
<p class="x_MsoNormal"><span style="font-size:12.0pt; font-family:"Garamond",serif; color:#2E74B5"> </span></p>
<p class="x_MsoNormal"><span style="font-size:12.0pt; font-family:"Garamond",serif; color:#2E74B5">I have access to the ArchivesSpace files on the server, including the /logs directory, but Iím not sure how to parse the logs for clues.  Does anyone have advice
 for how I can sift through the logs?  </span></p>
<p class="x_MsoNormal"><span style="font-size:12.0pt; font-family:"Garamond",serif; color:#2E74B5"> </span></p>
<p class="x_MsoNormal"><b><span style="font-size:14.0pt; font-family:"Century Gothic",sans-serif; color:#4472C4">Kyle Breneman</span></b></p>
<p class="x_MsoNormal"><span style="font-size:12.0pt; font-family:"Century Gothic",sans-serif; color:#70AD47">Integrated Digital Services Librarian</span></p>
<p class="x_MsoNormal"><span style="font-size:12.0pt; font-family:"Century Gothic",sans-serif; color:black">The University of Baltimore</span></p>
<p class="x_MsoNormal"><span style="color:#2E74B5"><a href="mailto:kbreneman@ubalt.edu"><span style="font-size:12.0pt; font-family:"Century Gothic",sans-serif; color:#0563C1">kbreneman@ubalt.edu</span></a></span><span style="font-size:12.0pt; font-family:"Century Gothic",sans-serif; color:black"></span></p>
<p class="x_MsoNormal"><i><span style="font-size:10.0pt; font-family:"Century Gothic",sans-serif; color:#2E74B5">I believe in freedom of thought and
</span></i></p>
<p class="x_MsoNormal"><i><span style="font-size:10.0pt; font-family:"Century Gothic",sans-serif; color:#2E74B5">freedom of speech. Do you?</span></i></p>
<p class="x_MsoNormal"> </p>
</div>
</div>
</body>
</html>