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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Garamond",serif;color:#2E74B5">Thank you for that reminder, Blake! Another question: the print action was being run from the following pages. Wouldn’t clicking the AS print button itself register
in the logs? If so, how could I efficiently find those lines?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Garamond",serif;color:#2E74B5"><o:p> </o:p></span></p>
<p class="MsoNormal"><a href="https://archivesspace.ubalt.edu/repositories/2/resources/92" target="_blank">https://archivesspace.ubalt.edu/repositories/2/resources/92</a><br>
<br>
<a href="https://archivesspace.ubalt.edu/repositories/2/resources/126" target="_blank">https://archivesspace.ubalt.edu/repositories/2/resources/126</a><br>
<br>
<a href="https://archivesspace.ubalt.edu/repositories/2/resources/21" target="_blank">https://archivesspace.ubalt.edu/repositories/2/resources/21</a><span style="font-size:12.0pt;font-family:"Garamond",serif;color:#2E74B5"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Garamond",serif;color:#2E74B5"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Century Gothic",sans-serif;color:#4472C4">Kyle Breneman<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif;color:#70AD47">Integrated Digital Services Librarian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif;color:black">The University of Baltimore<o:p></o:p></span></p>
<p class="MsoNormal"><a href="mailto:kbreneman@ubalt.edu"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">kbreneman@ubalt.edu</span></a><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#2E74B5">I believe in freedom of thought and
<o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#2E74B5">freedom of speech. Do you?<o:p></o:p></span></i></p>
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<p class="MsoNormal"><b>From:</b> archivesspace_users_group-bounces@lyralists.lyrasis.org <archivesspace_users_group-bounces@lyralists.lyrasis.org>
<b>On Behalf Of </b>Blake Carver<br>
<b>Sent:</b> Wednesday, January 5, 2022 12:31 PM<br>
<b>To:</b> Archivesspace Users Group <archivesspace_users_group@lyralists.lyrasis.org><br>
<b>Subject:</b> Re: [Archivesspace_Users_Group] Advice on what to look for in AS logs after printing error?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="background:pink"><b><span style="color:pink">[</span></b><b><span style="color:black">EXTERNAL EMAIL: This message originated from a non-UBalt email system. Hover over any links before clicking and use caution when opening attachments.</span></b><b><span style="color:pink">]</span></b><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">grep the logs for ERROR or FATAL<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black">
</span><a href="mailto:archivesspace_users_group-bounces@lyralists.lyrasis.org">archivesspace_users_group-bounces@lyralists.lyrasis.org</a><span style="color:black"> <</span><a href="mailto:archivesspace_users_group-bounces@lyralists.lyrasis.org">archivesspace_users_group-bounces@lyralists.lyrasis.org</a><span style="color:black">>
on behalf of Kyle Breneman <</span><a href="mailto:kbreneman@ubalt.edu">kbreneman@ubalt.edu</a><span style="color:black">><br>
<b>Sent:</b> Wednesday, January 5, 2022 12:28 PM<br>
<b>To:</b> </span><a href="mailto:archivesspace_users_group@lyralists.lyrasis.org">archivesspace_users_group@lyralists.lyrasis.org</a><span style="color:black"> <</span><a href="mailto:archivesspace_users_group@lyralists.lyrasis.org">archivesspace_users_group@lyralists.lyrasis.org</a><span style="color:black">><br>
<b>Subject:</b> [Archivesspace_Users_Group] Advice on what to look for in AS logs after printing error?</span>
<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="xmsonormal"><span style="font-size:12.0pt;font-family:"Garamond",serif;color:#2E74B5">Our archives staff have noticed that AS tends to get hung up when users click the Print button on some of our largest collections. Campus IT tested this today.
The server did not hang for them, but the print action also <i>did not complete</i>. They got a very, very generic error message (attached).
</span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:12.0pt;font-family:"Garamond",serif;color:#2E74B5"> </span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:12.0pt;font-family:"Garamond",serif;color:#2E74B5">I have access to the ArchivesSpace files on the server, including the /logs directory, but I’m not sure how to parse the logs for clues. Does anyone have advice
for how I can sift through the logs? </span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:12.0pt;font-family:"Garamond",serif;color:#2E74B5"> </span><o:p></o:p></p>
<p class="xmsonormal"><b><span style="font-size:14.0pt;font-family:"Century Gothic",sans-serif;color:#4472C4">Kyle Breneman</span></b><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif;color:#70AD47">Integrated Digital Services Librarian</span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif;color:black">The University of Baltimore</span><o:p></o:p></p>
<p class="xmsonormal"><a href="mailto:kbreneman@ubalt.edu"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">kbreneman@ubalt.edu</span></a><o:p></o:p></p>
<p class="xmsonormal"><i><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#2E74B5">I believe in freedom of thought and
</span></i><o:p></o:p></p>
<p class="xmsonormal"><i><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#2E74B5">freedom of speech. Do you?</span></i><o:p></o:p></p>
<p class="xmsonormal"> <o:p></o:p></p>
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