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<p>Is it only notes that they have trouble with? I've never seen it
be a problem, but I have noticed that notes have a second, hidden
textarea which get updated with modifications to the visible one,
presumably by JavaScript. Fields elsewhere, for example the Basic
Information section, don't have this. So if they can reliably edit
those, it might be something to do with that.</p>
<p>Andrew.</p>
<p><br>
</p>
<div class="moz-cite-prefix">On 16/12/2021 22:02, Alexander Duryee
wrote:<br>
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<blockquote type="cite" cite="mid:CAK5BadAAz34GCoFuv7Khdez+TzWghdBKs0ktVB=36XWL6N6yQQ@mail.gmail.com">
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<div>A user in our department has occasionally run into an issue
where archival object record edits won't save after clicking
Save Archival Object. This issue is not reliably repeatable,
but is not infrequent either. I've watched them reproduce the
error (open an AO, make an edit to a note, click Save Archival
Object on the left sidebar, the old data appears on the new
page), and there doesn't appear to be anything unusual in the
process.</div>
<div><br>
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<div>When I checked the logs, the unedited record seems to be
POSTed back, as if they did not change the record at all. I
didn't see any errors, or anything amiss in general, around
the POST.<br>
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<div>Is there anything that could be causing this? As far as
I'm aware, it only impacts one user, although it's possible
that others have the same issue but haven't said anything.<br>
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<div>Thanks,</div>
<div>--Alex<br>
</div>
<div><br>
-- <br>
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<div dir="ltr">Alexander Duryee</div>
<div>Manager, Archival Metadata<br>
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<div>New York Public Library</div>
<div>(917)-229-9590</div>
<div><a href="mailto:alexanderduryee@nypl.org" target="_blank" moz-do-not-send="true">alexanderduryee@nypl.org</a></div>
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