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<p class="MsoNormal">Hi Megan,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I’m going to submit a technical support ticket about this on your behalf. You’ll see that as a separate email in just a minute. Once you find the solution to this problem, it would be wonderful if you’d post back to the listserv with
an update for those who may experience a similar issue. <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Best,<o:p></o:p></p>
<p class="MsoNormal">Jessica <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:black">Jessica Dowd Crouch<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Community Engagement Coordinator for ArchivesSpace<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"><a href="mailto:jessica.crouch@lyrasis.org"><span style="color:#0563C1">jessica.crouch@lyrasis.org</span></a><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;color:black">From: </span></b><span style="font-size:12.0pt;color:black"><archivesspace_users_group-bounces@lyralists.lyrasis.org> on behalf of "Schanz, Megan" <schanzme@msu.edu><br>
<b>Reply-To: </b>Archivesspace Users Group <archivesspace_users_group@lyralists.lyrasis.org><br>
<b>Date: </b>Thursday, December 3, 2020 at 10:00 AM<br>
<b>To: </b>Archivesspace Users Group <archivesspace_users_group@lyralists.lyrasis.org><br>
<b>Subject: </b>Re: [Archivesspace_Users_Group] Collection Organization not populating on v2.8.1<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Thanks Blake. Unfortunately that doesn't seem to be our problem. We've tried a full re-index twice and they both completed without errors. I went into Solr and queried a sample resource and one
of its archival objects; and both returned completed records.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">- Megan<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> archivesspace_users_group-bounces@lyralists.lyrasis.org <archivesspace_users_group-bounces@lyralists.lyrasis.org> on behalf of Blake Carver <blake.carver@lyrasis.org><br>
<b>Sent:</b> Wednesday, December 2, 2020 3:53 PM<br>
<b>To:</b> Archivesspace Users Group <archivesspace_users_group@lyralists.lyrasis.org><br>
<b>Subject:</b> Re: [Archivesspace_Users_Group] Collection Organization not populating on v2.8.1</span>
<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">I'm not sure what to make of that JavaScript stuff, it might be related, though hopefully that's not the real problem.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">When you upgraded to 2.8, did you start over with a totally empty /data/ directory? If not, I'd suggest doing a full reindex. I know that indexing troubles can make those tabs empty when they should
have stuff. Maybe it's looping or just not done yet, or something is wrong somehow.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">So...<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">stop archivesspace<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">rm -rf /data/*<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">start archivesspace<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Let it run until the indexing is totally finished up, watch the logs for a loop and/or errors.<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> archivesspace_users_group-bounces@lyralists.lyrasis.org <archivesspace_users_group-bounces@lyralists.lyrasis.org> on behalf of Schanz, Megan <schanzme@msu.edu><br>
<b>Sent:</b> Wednesday, December 2, 2020 8:24 AM<br>
<b>To:</b> archivesspace_users_group@lyralists.lyrasis.org <archivesspace_users_group@lyralists.lyrasis.org><br>
<b>Subject:</b> [Archivesspace_Users_Group] Collection Organization not populating on v2.8.1</span>
<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;color:black">Hi all,<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;color:black">We've recently started testing v2.8.1 and are stuck on an issue on the public interface side. On the Collection Organization tab of a resource (i.e. repositories/4/resources/6423/collection_organization),
the left-side pane is empty; whereas with v2.7.2 it contained the collection objects as you would expect. The data is identical between our test instance and our production instance so we are able to compare both versions side-by-side. <o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;color:black"><br>
When inspecting the page on the browser, we can see the top level object still populates with the correct data-urls, but there are no child objects underneath it:<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;color:black"><div class="waypoint populated" data-waypoint-number="0" data-waypoint-size="20" data-uris="/repositories/4/resources/6423;/repositories/4/archival_objects/571053;/repositories/4/archival_objects/571055;/repositories/4/archival_objects/571057;/repositories/4/archival_objects/571061;/repositories/4/archival_objects/571063;/repositories/4/archival_objects/571065;/repositories/4/archival_objects/571067;/repositories/4/archival_objects/571069"> </div><o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;color:black">Furthermore, the console is reporting errors coming from the Javascript code:<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;color:black">Uncaught TypeError: Cannot read property 'replace' of undefined
<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;color:black"> at Object.r.uri_to_parts (largetree-6541a51b3fceaac15ebc7b1a7f5155d473ee5cc35f3b337cb0ac844dd66f0666.js:1)<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;color:black"> at Object.r.uri_to_tree_id (largetree-6541a51b3fceaac15ebc7b1a7f5155d473ee5cc35f3b337cb0ac844dd66f0666.js:1)<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;color:black"> at e (treesync-0bcad7c81eb2991851e7ba2552a688032d6a805079546b7cb3cec080e69ed223.js:1)<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;color:black"> at treesync-0bcad7c81eb2991851e7ba2552a688032d6a805079546b7cb3cec080e69ed223.js:1<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;color:black">Uncaught TypeError: Cannot read property 'getBoundingClientRect' of undefined<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;color:black"> at n (infinite_scroll-16451f8d2fd84b07c84998a7bc75e9bad2276ca21b383c7098a623163ab40c66.js:1)<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;color:black"> at o.scrollToRecord (infinite_scroll-16451f8d2fd84b07c84998a7bc75e9bad2276ca21b383c7098a623163ab40c66.js:1)<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;color:black"> at infinite_scroll-16451f8d2fd84b07c84998a7bc75e9bad2276ca21b383c7098a623163ab40c66.js:1<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;color:black">No errors or warnings are being recorded in the logs on the server though.<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;color:black">Has anyone else run into this issue or have ideas to further debug this?<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;color:black">Thanks!<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;color:black">Megan Schanz<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;color:black">Developer and System Administrator<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;color:black">Michigan State University Libraries<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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