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<p class="MsoNormal"><span style="font-family:"Segoe UI",sans-serif;color:#201F1E;background:white">Good morning,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Segoe UI",sans-serif;color:#201F1E;background:white"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Segoe UI",sans-serif;color:#201F1E;background:white">I am still troubleshooting an issue with Preservica not being able to connect to our ArchivesSpace upgrade, which is on a new server.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Segoe UI",sans-serif;color:#201F1E;background:white"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Segoe UI",sans-serif;color:#201F1E;background:white">Preservica tech support saw this in the log:<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Segoe UI",sans-serif;color:#201F1E;background:white">Caused by: org.springframework.web.client.RestClientException: Could not extract response: no suitable HttpMessageConverter found for response type [interface
java.util.Map] and content type [text/html;charset=iso-8859-1] <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Segoe UI",sans-serif;color:#201F1E;background:white"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Segoe UI",sans-serif;color:#201F1E;background:white">I checked my config.rb file and have this in it:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Segoe UI",sans-serif;color:#201F1E;background:white"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Segoe UI",sans-serif;color:#201F1E;background:white">AppConfig[:db_url] = "jdbc:mysql://localhost:3306/archivesspace?user=asuser&password=somepassword&useUnicode=true&characterEncoding=UTF-8"<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Segoe UI",sans-serif;color:#201F1E;background:white"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Segoe UI",sans-serif;color:#201F1E;background:white">Is there some other place I have to change the Encoding perhaps?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Segoe UI",sans-serif;color:#201F1E;background:white"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Segoe UI",sans-serif;color:#201F1E;background:white">Thanks,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Segoe UI",sans-serif;color:#201F1E;background:white"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Segoe UI",sans-serif;color:#201F1E;background:white">Rick<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Segoe UI",sans-serif;color:#201F1E;background:white"><o:p> </o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Rick Neal<o:p></o:p></p>
<p class="MsoNormal">Library Systems and Applications Administrator<o:p></o:p></p>
<p class="MsoNormal">University of Richmond<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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