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Sounds like it could be your proxy timing out? Is the timeout on F5/Apache/nginx or whatever you're using set to 2 minutes?</div>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> archivesspace_users_group-bounces@lyralists.lyrasis.org <archivesspace_users_group-bounces@lyralists.lyrasis.org> on behalf of Boggio, Jerry
<gboggio@mitre.org><br>
<b>Sent:</b> Thursday, May 7, 2020 8:29 AM<br>
<b>To:</b> archivesspace_users_group@lyralists.lyrasis.org <archivesspace_users_group@lyralists.lyrasis.org><br>
<b>Cc:</b> Sutherland, Bryan <bsutherland@mitre.org><br>
<b>Subject:</b> Re: [Archivesspace_Users_Group] ArchivesSpace Background Job Failing</font>
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<p class="x_MsoNormal">Hello ArchivesSpace Users!</p>
<p class="x_MsoNormal"> </p>
<p class="x_MsoNormal">Based on a suggestion from Steven Majewski of the University of Virginia, we made the following change in archivesspace.sh startup script to allocate more memory - ASPACE_JAVA_XMX="-Xmx2048m”. That solved the issue of generating a PDF
file (Export > Generate PDF), but creating an EAD file (Export > Download EAD) errors by timing out after 2 minutes.
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<p class="x_MsoNormal">Would anyone have insight on the 2<sup>nd</sup> issue?</p>
<p class="x_MsoNormal"> </p>
<p class="x_MsoNormal">Thanks again and stay healthy!</p>
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<p class="x_MsoNormal"><b><span style="color:#2F5496">Gerard (Jerry) Boggio</span></b> |
<b>MITRE Corporation</b> | R504 - <span style="color:#111113">Collaboration & Info Management</span><span style="font-size:18.5pt; font-family:"Arial",sans-serif; color:#111113">
</span>| 781-271-2719 <span style="font-size:9.0pt; font-family:"Verdana",sans-serif; color:#333333">
| </span>Bedford, MA | 2K132</p>
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<p class="x_MsoNormal"><b>From:</b> Boggio, Jerry <gboggio@mitre.org> <br>
<b>Sent:</b> Tuesday, May 5, 2020 11:49 AM<br>
<b>To:</b> archivesspace_users_group@lyralists.lyrasis.org<br>
<b>Cc:</b> Sutherland, Bryan <bsutherland@mitre.org><br>
<b>Subject:</b> ArchivesSpace Background Job Failing</p>
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<p class="x_MsoNormal">Hello ArchivesSpace Users!</p>
<p class="x_MsoNormal"> </p>
<p class="x_MsoNormal">We have a Resource where we added ~33,600 records of information. Each record consists of 1 field. The data was successfully loaded into ASpace and is viewable. However, when we try to export that information through a background job
to create a PDF or CSV file we get an error “Java heap space”. If we run the following query in “MySQL Workbench” it completes in less than 3 seconds.</p>
<p class="x_MsoNormal"> </p>
<p class="x_MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New"">select title from archival_object where root_record_id = 44;</span></p>
<p class="x_MsoNormal"> </p>
<p class="x_MsoNormal">Does anyone have insight as to why this ASpace batch job would be failing?</p>
<p class="x_MsoNormal"> </p>
<p class="x_MsoNormal">Please let us know if you need more information.</p>
<p class="x_MsoNormal"> </p>
<p class="x_MsoNormal">Thank you!</p>
<p class="x_MsoNormal"><b><span style="color:#2F5496">Gerard (Jerry) Boggio</span></b> |
<b>MITRE Corporation</b> | R504 - <span style="color:#111113">Collaboration & Info Management</span><span style="font-size:18.5pt; font-family:"Arial",sans-serif; color:#111113">
</span>| 781-271-2719 <span style="font-size:9.0pt; font-family:"Verdana",sans-serif; color:#333333">
| </span>Bedford, MA | 2K132</p>
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