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Take a look in your ArchivesSpace and proxy error logs when that happens. </div>
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Look for ERROR or FATAL in archivesspace.out and maybe timeout (or just error) in your proxy.</div>
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I suspect whatever your proxy is (Apache or nginx?) might be timing out. <span style="font-family: Calibri, Arial, Helvetica, sans-serif; background-color: rgb(255, 255, 255); display: inline !important">ArchivesSpace running slow and trying to load all those
records could cause the proxy to timeout. </span></div>
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ArchivesSpace may also need some more RAM.</div>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> archivesspace_users_group-bounces@lyralists.lyrasis.org <archivesspace_users_group-bounces@lyralists.lyrasis.org> on behalf of Cortland, Christina
Rosalie <crosalie@live.unc.edu><br>
<b>Sent:</b> Thursday, April 23, 2020 10:30 AM<br>
<b>To:</b> archivesspace_users_group@lyralists.lyrasis.org <archivesspace_users_group@lyralists.lyrasis.org><br>
<b>Subject:</b> [Archivesspace_Users_Group] Proxy Error when loading large resource record?</font>
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Hi all,</div>
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We recently migrated 2K+ top containers into ASpace to link to a single resource and started inconsistently but not infrequently running into a "Proxy Error" when trying to either load the resource record in the staff interface or when trying to search by resource
record identifier from the main toolbar.</div>
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I get the response:</div>
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"<span><!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN"><br>
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<div><html><head><br>
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<div><title>502 Proxy Error</title><br>
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<div><h1>Proxy Error</h1><br>
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<div><p>The proxy server received an invalid<br>
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<div>response from an upstream server.<br /><br>
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<div>The proxy server could not handle the request <em><a href="/resources/7076">GET /resources/7076</a></em>.<p><br>
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<div>Reason: <strong>Error reading from remote server</strong></p></p><br>
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<div></body></html>"<br>
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<span></span></div>
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See also attached screenshot of when this occurs while attempting to load the resource record.</div>
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When I refresh the page, the page usually (but again, not consistently) loads correctly.</div>
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<span>Has anyone run into this before/has any suggestions for how to fix?</span></div>
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Thank you!</div>
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<div style="color:rgb(0,0,0)">Christina Cortland</div>
<div style="color:rgb(0,0,0)"><span style="font-family:Calibri,sans-serif,serif,EmojiFont; font-size:12pt">Software Development</span><br>
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<span style="font-size:12pt">UNC-Chapel Hill Libraries</span></p>
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<span style="font-size:12pt">Pronouns: she/her</span></p>
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