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<p class="MsoNormal">Hi,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">To look at the logs requires someone with server access – not sure if you are hosted by Lyrasis or hosted by your IT department but if you can recreate the error and note the time you could send them a screen shot and an approximate time
(‘this happened to me at 2:30 pm today’) and they can access the logs and look for errors in there. I’m not familiar with 2.7.0 so I don’t know what date requirements there are.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Best,<br>
Maura<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;color:black">From: </span></b><span style="font-size:12.0pt;color:black"><archivesspace_users_group-bounces@lyralists.lyrasis.org> on behalf of Gwenlyn Coddington <gcoddington@mcdaniel.edu><br>
<b>Reply-To: </b>Archivesspace Users Group <archivesspace_users_group@lyralists.lyrasis.org><br>
<b>Date: </b>Monday, December 16, 2019 at 2:41 PM<br>
<b>To: </b>Archivesspace Users Group <archivesspace_users_group@lyralists.lyrasis.org><br>
<b>Subject: </b>Re: [Archivesspace_Users_Group] Question about Agent Records<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Hi Mark, <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Thanks for your help! We recently upgraded to v 2.7.0. <o:p>
</o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">I tried resaving the record as you suggested and unfortunately that did not clear it up. I also found this problem in the Sandbox Demo as I was trying to recreate what was happening in our system: entering the date in the expression field
rather than a normalized begin and end date gave the same error response in the PUI but it cleared up when I switched to the begin and end fields. So I guess I know how to fix it but I want to know why its rejecting dates in the Expression field.
<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Thanks again, <o:p></o:p></p>
<p class="MsoNormal">Gwen <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<div>
<p class="MsoNormal"><b>Gwenlyn Coddington</b><o:p></o:p></p>
<p class="MsoNormal"><i>College Archivist & Special Collections Librarian</i><o:p></o:p></p>
<p class="MsoNormal"><i>McDaniel Hoover Library</i><o:p></o:p></p>
<p class="MsoNormal"><a href="mailto:gcoddington@mcdaniel.edu">gcoddington@mcdaniel.edu</a><o:p></o:p></p>
<p class="MsoNormal">(410) 857-2793<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal"><b>From:</b> archivesspace_users_group-bounces@lyralists.lyrasis.org <archivesspace_users_group-bounces@lyralists.lyrasis.org>
<b>On Behalf Of </b>Custer, Mark<br>
<b>Sent:</b> Monday, December 16, 2019 2:31 PM<br>
<b>To:</b> Archivesspace Users Group <archivesspace_users_group@lyralists.lyrasis.org><br>
<b>Subject:</b> Re: [Archivesspace_Users_Group] Question about Agent Records<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Gwen,<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Which version of ArchivesSpace are you on? <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Here’s an example of an agent record in the PUI that uses both the Dates of Existence subrecord (for specific birth and death dates) aas the date field in the Names subrecord:
<a href="https://archives.yale.edu/agents/people/81438">https://archives.yale.edu/agents/people/81438</a>
<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Also, have you tried to just re-save the agent record and see if that clears things up? Usually when you get the “We’re sorry, but something went wrong message”, the issues generally has to do with the index.<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Mark<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal"><b>From:</b> <a href="mailto:archivesspace_users_group-bounces@lyralists.lyrasis.org">
archivesspace_users_group-bounces@lyralists.lyrasis.org</a> [<a href="mailto:archivesspace_users_group-bounces@lyralists.lyrasis.org">mailto:archivesspace_users_group-bounces@lyralists.lyrasis.org</a>]
<b>On Behalf Of </b>Gwenlyn Coddington<br>
<b>Sent:</b> Monday, 16 December, 2019 11:24 AM<br>
<b>To:</b> Archivesspace Users Group <<a href="mailto:archivesspace_users_group@lyralists.lyrasis.org">archivesspace_users_group@lyralists.lyrasis.org</a>><br>
<b>Subject:</b> Re: [Archivesspace_Users_Group] Question about Agent Records<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Hi Maura, <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Thank you so much for responding to my question. Unfortunately, I do not know how to examine the logs for errors.
<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Gwen <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<div>
<p class="MsoNormal"><b>Gwenlyn Coddington</b><o:p></o:p></p>
<p class="MsoNormal"><i>College Archivist & Special Collections Librarian</i><o:p></o:p></p>
<p class="MsoNormal"><i>McDaniel Hoover Library</i><o:p></o:p></p>
<p class="MsoNormal"><a href="mailto:gcoddington@mcdaniel.edu">gcoddington@mcdaniel.edu</a><o:p></o:p></p>
<p class="MsoNormal">(410) 857-2793<o:p></o:p></p>
</div>
<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal"><b>From:</b> <a href="mailto:archivesspace_users_group-bounces@lyralists.lyrasis.org">
archivesspace_users_group-bounces@lyralists.lyrasis.org</a> <<a href="mailto:archivesspace_users_group-bounces@lyralists.lyrasis.org">archivesspace_users_group-bounces@lyralists.lyrasis.org</a>>
<b>On Behalf Of </b>Carbone, Maura<br>
<b>Sent:</b> Monday, December 16, 2019 10:57 AM<br>
<b>To:</b> Archivesspace Users Group <<a href="mailto:archivesspace_users_group@lyralists.lyrasis.org">archivesspace_users_group@lyralists.lyrasis.org</a>><br>
<b>Subject:</b> Re: [Archivesspace_Users_Group] Question about Agent Records<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Hi,<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Are you able to look at the logs and see what error is being returned there?<br>
<br>
Best,<o:p></o:p></p>
<p class="MsoNormal">Maura<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;color:black">From: </span></b><span style="font-size:12.0pt;color:black"><<a href="mailto:archivesspace_users_group-bounces@lyralists.lyrasis.org">archivesspace_users_group-bounces@lyralists.lyrasis.org</a>>
on behalf of Gwenlyn Coddington <<a href="mailto:gcoddington@mcdaniel.edu">gcoddington@mcdaniel.edu</a>><br>
<b>Reply-To: </b>Archivesspace Users Group <<a href="mailto:archivesspace_users_group@lyralists.lyrasis.org">archivesspace_users_group@lyralists.lyrasis.org</a>><br>
<b>Date: </b>Monday, December 16, 2019 at 10:30 AM<br>
<b>To: </b>"<a href="mailto:archivesspace_users_group@lyralists.lyrasis.org">archivesspace_users_group@lyralists.lyrasis.org</a>" <<a href="mailto:archivesspace_users_group@lyralists.lyrasis.org">archivesspace_users_group@lyralists.lyrasis.org</a>><br>
<b>Subject: </b>[Archivesspace_Users_Group] Question about Agent Records</span><o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">Hello, <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">I am new to ArchivesSpace and was hoping some of the more experienced users might be able to shed some light on a problem we are having with our Agent Records. Many of our Agent Records with date expressions are not displaying properly
in the Public Interface. When you go to click on the individual record, it returns an error message (“We’re sorry, but something went wrong”). All these records appear to use the Dates of Existence Expression field rather than the normalized Begin and End
fields. Agent Records without dates appear to be displaying correctly. Has anyone else come across this problem?<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Thanks for your time, <o:p></o:p></p>
<p class="MsoNormal">Gwen Coddington<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><b>Gwenlyn Coddington</b><o:p></o:p></p>
<p class="MsoNormal"><i>College Archivist & Special Collections Librarian</i><o:p></o:p></p>
<p class="MsoNormal"><i>McDaniel Hoover Library</i><o:p></o:p></p>
<p class="MsoNormal"><a href="mailto:gcoddington@mcdaniel.edu">gcoddington@mcdaniel.edu</a><o:p></o:p></p>
<p class="MsoNormal">(410) 857-2793<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
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