<div dir="ltr"><div>Michael,</div><div><br></div><div>Do you see anything interesting in the system logs or your browser's Javascript console when you try to open the collection? I don't see anything in the Extent record that you attached that would cause the Resource record to throw an error like that.<br></div><div><br></div><div>Thanks,</div><div>--Alex<br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, Oct 16, 2019 at 3:25 PM Michael G Olson <<a href="mailto:mgolson@stanford.edu">mgolson@stanford.edu</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
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<span style="font-family:Helvetica;font-size:12px;display:inline">Hi Steve, all,</span>
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<div style="font-family:Helvetica;font-size:12px">Sorry about that… the error message we’re receiving when we click on the Collection tree is, "<span style="background-color:rgb(252,248,227)"><font face="Helvetica Neue, Helvetica, Arial, sans-serif" color="#8a6d3b"><span style="font-size:14px">Oops!
We're having trouble fetching this tree. Please try refreshing the page.” </span></font></span></div>
<div style="font-family:Helvetica;font-size:12px"><font face="Helvetica Neue, Helvetica, Arial, sans-serif" color="#8a6d3b"><span style="font-size:14px;background-color:rgb(252,248,227)"><br>
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<div>If you open the image titled extent you'll see how our archivist entered the extent for this particular collection. It looks like this isn't really defined as a true child of the collection.</div>
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<div>thanks,</div>
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<div>Michael</div>
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<div id="gmail-m_9056382340547008255divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" face="Calibri, sans-serif" color="#000000"><b>From:</b> <a href="mailto:archivesspace_users_group-bounces@lyralists.lyrasis.org" target="_blank">archivesspace_users_group-bounces@lyralists.lyrasis.org</a> <<a href="mailto:archivesspace_users_group-bounces@lyralists.lyrasis.org" target="_blank">archivesspace_users_group-bounces@lyralists.lyrasis.org</a>> on behalf of Majewski, Steven
Dennis (sdm7g) <<a href="mailto:sdm7g@virginia.edu" target="_blank">sdm7g@virginia.edu</a>><br>
<b>Sent:</b> Wednesday, October 16, 2019 12:15 PM<br>
<b>To:</b> Archivesspace Users Group <<a href="mailto:archivesspace_users_group@lyralists.lyrasis.org" target="_blank">archivesspace_users_group@lyralists.lyrasis.org</a>><br>
<b>Subject:</b> Re: [Archivesspace_Users_Group] Error? - Stanford upgrade from 1.5.4 to 2.6.0</font>
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<font size="4">Error messages/images are too compressed or small to read. Just a blur. Can you resend or else transcribe ? — Steve M.</font>
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<div>On Oct 16, 2019, at 2:52 PM, Michael G Olson <<a href="mailto:mgolson@stanford.edu" target="_blank">mgolson@stanford.edu</a>> wrote:</div>
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<div style="overflow-wrap: break-word;">Hi everyone,
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<div>Here at Stanford Libraries we just ran an upgrade from 1.5.4 to version 2.6.0 and noticed some odd behavior we’d like to validate with our peers. We received no error messages while running the upgrade. That said, for one of our repositories
(we have many) we’ve noticed that by clicking on the resource tree we get an error message. I’m speculating here but my guess is that the extent for this resources were not defined in such a way the application knows the relationship between parent and child.
Here is the error message we’re seeing.</div>
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<div>.<span id="gmail-m_9056382340547008255x_cid:F9667546-C659-4BE4-90B8-F0FECF129BE6@stanford.edu"><cub_001.jpeg></span></div>
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<div>For this particular example here is how our extents had been entered in application.</div>
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<div><span id="gmail-m_9056382340547008255x_cid:37E27617-7C70-41B3-9EAD-24F61085F107@stanford.edu"><cub_002.jpeg></span></div>
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<div>My questions are has anyone seen this sort of behavior before? Is this something we can fix in the upgraded application or do we need to implement a fix before the upgrade. Any insights anyone has on this issue would be much appreciated!</div>
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<div>Michael</div>
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</blockquote></div><br clear="all"><br>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div><div dir="ltr">Alexander Duryee<div>Metadata Archivist</div><div>New York Public Library</div><div>(917)-229-9590</div><div><a href="mailto:alexanderduryee@nypl.org" target="_blank">alexanderduryee@nypl.org</a></div></div></div></div></div>