<div dir="ltr">Hi everyone,<div><br></div><div>I wanted to update the list to let people know that we solved this issue using the HM data checker plugin at <a href="https://github.com/hudmol/asck" target="_blank" style="font-size:12.8px">https://github.com/hudmol/asck</a><span style="font-size:12.8px">. It identified an object that had an error, that apparently was causing the indexing to get hung up. We were able to delete the object directly from the database (since the error prevented us from doing so in the staff UI). The error occurred when a staff member attempted to transfer the object from one collection to another (in another repository) using the staff UI. We don't plan on trying to replicate the error, but this was a very informative process to go through.</span></div><div><span style="font-size:12.8px"><br></span></div><div><span style="font-size:12.8px">Thanks to everyone on the list who so generously helped us troubleshoot this issue!</span></div><div><span style="font-size:12.8px"><br></span></div><div><span style="font-size:12.8px">Lisa</span></div></div><div class="gmail_extra"><br clear="all"><div><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr">+++++++++++++++++++++<br>Lisa Conathan<br>Head of Special Collections<br>Williams College Libraries<br>413-597-2930</div></div></div>
<br><div class="gmail_quote">On Mon, Nov 6, 2017 at 1:32 PM, Custer, Mark <span dir="ltr"><<a href="mailto:mark.custer@yale.edu" target="_blank">mark.custer@yale.edu</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<p class="MsoNormal">Hi Lisa,<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">I’ve no clue what could be causing this, but others have reported the issue as well. Hopefully the root cause of the issue can be identified with enough eyes on the problem. So far, I haven’t seen this happen in Yale’s TEST PUI instance
(on 2.1.2) or on our DEV instance (on version 20171105-1021). <u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Chris Fitzpatrick started a thread on the Apace Google Groups about this, though, which might be helpful:
<a href="https://groups.google.com/forum/#!topic/archivesspace/PhgUjukaNzQ" target="_blank">https://groups.google.com/<wbr>forum/#!topic/archivesspace/<wbr>PhgUjukaNzQ</a>
<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">My first inclination would be that things are stuck in an indexing loop (e.g.
<a href="https://groups.google.com/d/msg/archivesspace/mRH_eCDHpwE/2fjb5EAfAgAJ" target="_blank">
https://groups.google.com/d/<wbr>msg/archivesspace/mRH_eCDHpwE/<wbr>2fjb5EAfAgAJ</a>), but that could be completely wrong. In any event, can you ask someone who has database access to run this query:<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal" style="text-autospace:none"><b><span style="font-size:10.0pt;font-family:"Courier New";color:blue">select</span></b><span style="font-size:10.0pt;font-family:"Courier New";color:black">
</span><span style="font-size:10.0pt;font-family:"Courier New";color:blue">*</span><span style="font-size:10.0pt;font-family:"Courier New";color:black">
</span><b><span style="font-size:10.0pt;font-family:"Courier New";color:blue">from</span></b><span style="font-size:10.0pt;font-family:"Courier New";color:black">
</span><span style="font-size:10.0pt;font-family:"Courier New";color:fuchsia">archival_object</span><span style="font-size:10.0pt;font-family:"Courier New";color:black">
</span><b><span style="font-size:10.0pt;font-family:"Courier New";color:blue">where</span></b><span style="font-size:10.0pt;font-family:"Courier New";color:black">
</span><span style="font-size:10.0pt;font-family:"Courier New";color:olive">root_record_id</span><span style="font-size:10.0pt;font-family:"Courier New";color:black">
</span><b><span style="font-size:10.0pt;font-family:"Courier New";color:blue">is</span></b><span style="font-size:10.0pt;font-family:"Courier New";color:black">
</span><b><span style="font-size:10.0pt;font-family:"Courier New";color:blue">null</span></b><span style="font-size:10.0pt;font-family:"Courier New";color:blue">;<u></u><u></u></span></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">If they get any results that way, that would cause an issue.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">As for whey it would happen in just one repository, I believe that once the indexer gets stuck (and it goes through the record types one repository at a time, I think) then it just won’t ever get to the rest of the record types in that
particular repository. Some of the archival objects in this repository are indeed being indexed (e.g.
<a href="http://archivesspace.williams.edu:8081/repositories/4/archival_objects/10484" target="_blank">
http://archivesspace.williams.<wbr>edu:8081/repositories/4/<wbr>archival_objects/10484</a>), but not completely, since this archival object doesn’t even know which collection it’s supposed to be part of.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Mark<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><b>From:</b> <a href="mailto:archivesspace_users_group-bounces@lyralists.lyrasis.org" target="_blank">archivesspace_users_group-<wbr>bounces@lyralists.lyrasis.org</a> [mailto:<a href="mailto:archivesspace_users_group-bounces@lyralists.lyrasis.org" target="_blank">archivesspace_users_<wbr>group-bounces@lyralists.<wbr>lyrasis.org</a>]
<b>On Behalf Of </b>Conathan, Lisa<br>
<b>Sent:</b> Monday, 06 November, 2017 1:12 PM<br>
<b>To:</b> <a href="mailto:archivesspace_users_group@lyralists.lyrasis.org" target="_blank">archivesspace_users_group@<wbr>lyralists.lyrasis.org</a><br>
<b>Subject:</b> [Archivesspace_Users_Group] Components not displaying in one of our repositories<u></u><u></u></p><div><div class="h5">
<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">Hi everyone,<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">Williams College is running 2.2.0 and we have two repositories publishing to the
<a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__archivesspace.williams.edu-3A8081_&d=DwMFaQ&c=cjytLXgP8ixuoHflwc-poQ&r=7Ez68qVcrmRD6nn1FqwoHBDEOxeRUCPm3xGvnFT0zjU&m=JzBHIZxvRNvhkRySA5RldRIIZdP1kv2X96NkBAW8OIU&s=jAORfSXBDnqTaD_cf0ibihSXV3M8AJY0fAiK5Tt6Y4U&e=" target="_blank">
PUI</a>. One repository is displaying resource records correctly, and the <a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__archivesspace.williams.edu-3A8081_repositories_4_resources-3F&d=DwMFaQ&c=cjytLXgP8ixuoHflwc-poQ&r=7Ez68qVcrmRD6nn1FqwoHBDEOxeRUCPm3xGvnFT0zjU&m=JzBHIZxvRNvhkRySA5RldRIIZdP1kv2X96NkBAW8OIU&s=8vtBE8ji2nrH10jpy54p5xzHPpLvPeDnVVKE971Otdg&e=" target="_blank">
other</a> is displaying only collection-level information (no collection organization, no container list on the right side of the screen). Components also do not display in the container inventory. We've double checked that everything is published, reindexed,
and rebooted. We experienced this previously, and then the problem resolved with one of the patches, and now has re-appeared. Anyone know why we might be having this problem with just one of our repositories and what we might try to address it?<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">Lisa<u></u><u></u></p>
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<p class="MsoNormal"><br clear="all">
<u></u><u></u></p>
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<p class="MsoNormal">+++++++++++++++++++++<br>
Lisa Conathan<br>
Head of Special Collections<br>
Williams College Libraries<br>
<a href="tel:(413)%20597-2930" value="+14135972930" target="_blank">413-597-2930</a><u></u><u></u></p>
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